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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 19, 2019

Alex Cleetus did a great job ! Alex was very patient with us .Went out of his way after hours to show us all the features on our new car . Call us the next day to see if we had any More

by mjnews555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alex Cleetus
Feb 20, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Feb 21, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2019

Purchase new GMC Savanna Excellent service! Will Buis was very attentive to my needs and concerns. He was very knowledgeable in the technology of the vehicle. He made sure eve More

by BTLASAVAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Buis
Feb 17, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Will was able to provide an efficient and overall positive experience. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

February 14, 2019

oil change and diagonse Mike always treats me well when I come in he took very good care of my car, we chatted a little about wedding rings & bands More

by MISSBEA1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
Feb 16, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!

February 14, 2019

Best experience I've had at a dealer in a long time Will found the car we had been looking for, it was a great price, and the paper work was finished quickly. Will was friendly and great to work with. More

by GOUDZWAARD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Buis
Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

February 14, 2019

Wonderful and satisfying Very reputable dealership with professional staff. Lovely venue. Will has always been the best for me for 20 years. He gets the price(s) I can easily More

by FRENCHDELTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Alyssa Gomez, Will Buis
Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

February 14, 2019

Great service Great service. Fast. Friendly. Clean. In and out in 30 minutes to change light bulb.. Very friendly. Got me in very last minute. Easy to work with.. More

by FIONARAFTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

February 14, 2019

Excellence Excellent caring professionals, who made the entire buying and financing experience less traumatic. I met everybody that was involved in the experien More

by bjmerton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, Greg Parker
Feb 16, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

February 13, 2019

The problem was found and resolved. I was having a problem with my vehicle with the power locks car was locking me out after I auto started. It happen in November and again early Februa More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for this amazing review, Coach! We really appreciate your business. Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for your support! We're glad to have been able to assist you and look forward to seeing you again. Take care!

February 13, 2019

Used car purchase Would recommend Arnie Bauer to anyone looking for a car to purchase, great sales team and service team. Trina in the finance department was great to w More

by 3SOCCERGIRLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Will Buis
Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!

February 12, 2019

It went well, in and out very fast. Called Bill N. to find out if part was in stock, then drove to get license lense replaced and done before I could finish half a cup of coffee. More

by PV50635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Dave Steffen, Alyssa Gomez, Bret Pechtold
Feb 13, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Arnie Bauer Buick GMC Cadillac Team

Feb 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you so much for your high rating. We're looking forward to your next visit with us!

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