
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 2,098 reviews

Great customer service! From my greeting at the front door, to me getting the keys to my XT5 my sales consultant Doug was knowledgeable and made me feel like a welcomed and v From my greeting at the front door, to me getting the keys to my XT5 my sales consultant Doug was knowledgeable and made me feel like a welcomed and valued customer. If you are looking for Quality customer service and fair prices Arnie Bauer is the place to go! Stop by and see Drew Mclaughlin! More
Great service Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my Went in for an oil change. Told me I needed an additional filter changed for the air conditioner. I appreciate the information as to maintenance on my vehicle. More
Very pleasant and friendly people. Making our purchased a very enjoyable ones. Everyone working as a team getting things done. Very clean environment and very friendly staffs. Thank Making our purchased a very enjoyable ones. Everyone working as a team getting things done. Very clean environment and very friendly staffs. Thank you so much! More
Get it right the second time Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car r Thursday Feb. 22 have an oil change and a coolant system flush. Friday Feb. 23 have car towed in because coolant blew up. Monday Feb. 25 pick up car repaired correctly. Car returned nicely cleaned. No charge for repairs. A bit of inconvenience corrected nicely. Will be back. More
Above and beyond Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an Mike from the service department helped me out by buffing out some scratches on the hood of my car. Even finding one I didnt see. And that was just an added free service,as my appointment was only for an oil change. I would recommend this dealer and service department! I'll definitely be back. More
Customer service was excellent for the service department Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you Everything was great. I was treated excellent and would recommend the service department at Arnie Bauer to all of my family and friends. Thank you More
Visit on 2/25/19 My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beve My issue was resolved in a very efficient manner. Always get reliable service from Mike. Werner. Waiting room was comfortable. Glad to have hot beverage and water available. More
Great experience! We had a great experience with Drew on the purchase of our Buick Encore. There was no pressure and he was very patient during our visit. He made sure We had a great experience with Drew on the purchase of our Buick Encore. There was no pressure and he was very patient during our visit. He made sure we were well informed and felt comfortable with our new car before we left. Excellent customer service! More
Great experience!!! Everyone is very friendly and really care that your truck is serviced correctly. I would recommend buying from this dealership since I have had no iss Everyone is very friendly and really care that your truck is serviced correctly. I would recommend buying from this dealership since I have had no issues. More
They damaged my truck Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they did Picked up my truck, it had grease smears and small scuffs along with a deep scratch down to the metal on the bumper. I had to find it myself, they didn't notify me of it More