
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Oil Change I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and tha I had the best customer service experience with the Mike Warner he took care of me he made sure I understood what was being done to my vehicle and that I appreciate. He was very professional and very very kind. More
Great Customer Service! I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that I received a warning light and was concerned about the safety and possible damage to the car. Service quickly checked everything and assured me that everything was fine.. More
Oil change service Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. Entirely too expensive!! I will most likely not come back especially since my vehicle is getting older and the prices are going up. So not worth it. More
2019 Buick Greg made everything so easy to understand and gave me the best deal. I could not refuse to buy after he explained all my options. Greg made everything so easy to understand and gave me the best deal. I could not refuse to buy after he explained all my options. More
Great customer service. Service staff phenomenal. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. Mike in service was great. He lets me know what has been done and what needs to be done in the future. I can appreciate that. More
Awesome all around AJ went above and beyond for us. Would recommend Arnie Bauer to anyone looking for a vehicle. Customers definitely come first with this dealership. Th AJ went above and beyond for us. Would recommend Arnie Bauer to anyone looking for a vehicle. Customers definitely come first with this dealership. Thank you for the new car. More
Love my new Encore Friendly staff every time I visit and this last time we ended up not only getting an oil change for the truck, the reason for our visit, but we also f Friendly staff every time I visit and this last time we ended up not only getting an oil change for the truck, the reason for our visit, but we also found a great new Encore for me. Thank you Will Buis for walking up to my husband in the showroom. We didn’t realize there was a sale going and that the Encore model had some new changes. You took time to understand what I had, liked/disliked and found the perfect one to show me. Really love the color! Thanks to Angie for going above trying to get my GM card bonus to work finally and Trina to ensuring I received the best APR% rate. Thanks Bret for checking on us too during our visit. Thank you, love my new Encore! More
Great to work with! This was our third purchase with Arnie Bauer and it was pleasant as always. David Brdar make the process nice and easy! I would definitely recommend t This was our third purchase with Arnie Bauer and it was pleasant as always. David Brdar make the process nice and easy! I would definitely recommend this dealership. More
Excellent The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout pro The service people were very professional. The waiting room was clean. the wait time was as long as the service people had predicted. The checkout process was simple and I was out the door without any problems. More
Friendliest Salesman Thanks to David Brdar purchasing my new vehicle was the most pleasant experience I ever had! He has definitely gone above and beyond to make sure I wa Thanks to David Brdar purchasing my new vehicle was the most pleasant experience I ever had! He has definitely gone above and beyond to make sure I was happy with my purchase. Trina Christensen also made this whole process enjoyable. I would definitely recommend working with them on your next purchase! More