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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

May 01, 2022

Excellent customer service working with Mark. He friendly and helpful while explaining the services provided More

by WILSON.CURTIS2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
April 29, 2022

Horrible will never take my car here again had my car for two weeks went to talk to service manager he said the service person I was dealing with was on vacation would be back Monday would have her reach out More

by Pellis6886
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie vencill
Apr 29, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We do apologize. I will have the service manager reach out to you as soon as possible, this is not the way we do business. Thank you for letting us know, this will help us get better.

April 29, 2022

Very professional with their customers. The staff showed genuine concerns. They were truthful in answering customer questions More

by gsmith5851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
April 29, 2022

Great friendly fast service from start to finish. I'm going to make this place my regular dealership. More

by joe2seek2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Jessica McCormick, Miranda Swinea , John Kukulka
April 28, 2022

Service was great. Everyone was polite and the coffee was good. I have no complaints. More

by Dsego24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
April 26, 2022

They are always accommodating and provide quick service with a smile. I have been using them for many years and they are consistent. More

by Dimples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
April 26, 2022

Great job my battery died made an appointment was in an out within an hour Vince did a great job i More

by debbihope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
April 26, 2022

Great service and people thankyou sales rep, manager’s , and desk clerks and mechanics, and car sales people and the one and only Arnie bauer More

by ssoulka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, JOSEPH Gromala, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, Miranda Swinea , John Kukulka
April 24, 2022

Vince was awesome on the day of my service. I was out in 30 minutes. More

by patrices_c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
April 24, 2022

Arnie Bauer, Service staff provides their customers with prompt and courteous service. . I would highly recommend them, to others needing their automobile serviced. More

by louise.woodley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Chistopher Baker, John Kukulka
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