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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

May 09, 2022

They are always very helpful to me when I conw in to get my car serviced. More

by Mottie7575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert
May 09, 2022 -

Mottie7575 responded

Great custom service

May 07, 2022

Dave in the service department is always friendly, communicates very well and explains the repairs needed in detail. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steffan
May 06, 2022

I am very pleased every time I need service and Mark is phenomenal and professional More

by WILSON.CURTIS2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 06, 2022

Pleasant people and quick service! I am glad to make the drive from Lemont. Thank you More

by kmatcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 04, 2022

The oil change was great. My inspection didn’t go well. My engine light periodically came on. However, afterwards it remained on. More

by cstennis1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician , Adam Estes
May 03, 2022

Excellent service! ! They went above and beyond. In the search for a car, they were the only ones that were honest. More

by Khansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brdar
May 01, 2022

The gmc dealership was very helpful on getting my vehicle serviced for it recalls and even returned it to me washed. Thank you More

by Scooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 01, 2022

Excellent customer service working with Mark. He friendly and helpful while explaining the services provided More

by WILSON.CURTIS2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
April 29, 2022

Horrible will never take my car here again had my car for two weeks went to talk to service manager he said the service person I was dealing with was on vacation would be back Monday would have her reach out More

by Pellis6886
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie vencill
Apr 29, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We do apologize. I will have the service manager reach out to you as soon as possible, this is not the way we do business. Thank you for letting us know, this will help us get better.

April 29, 2022

Very professional with their customers. The staff showed genuine concerns. They were truthful in answering customer questions More

by gsmith5851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
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