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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
December 17, 2019
Great I was a great experience. The staff is very friendly and helpful. It went quickly and smoothly. The finance staff was also great. I would recommen I was a great experience. The staff is very friendly and helpful. It went quickly and smoothly. The finance staff was also great. I would recommend this dealership to anyone looking to buy General Motors products. More
by dorismann
Verified CustomerEmployees Worked With
Jonathan Taylor Trish
December 17, 2019
Oil change I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer servi I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer service. More
by hollyhood5148
Employees Worked With
Mark Diehl
December 17, 2019
We bought a used Cadillac. We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as s We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as soon. As we arrived. He was knowledgeable, friendly and extremely helpful. All things that made our experience with Arnie Bauer worthy of 5 stars. Trina was also wonderful to work worth. Both Rick and Trina clearly know how to read their customers and did not waste our time. More
by SARABACH
Employees Worked With
Rick Vanderlaan, Trina
December 16, 2019
Great service Needed an oil change and the brakes were making some noise. Everything taken care of at a reasonable cost. Very good service team. Great people to Needed an oil change and the brakes were making some noise. Everything taken care of at a reasonable cost. Very good service team. Great people to work with. More
by Bighatpat
Employees Worked With
Adam Estes
December 16, 2019
Really Happy I’m really happy with the services they have provided at all times, friendly , honest, they get you out as soon as they can , so overall no complain I’m really happy with the services they have provided at all times, friendly , honest, they get you out as soon as they can , so overall no complain More
by Ralobarajas
Employees Worked With
Mike Werner, Adam Estes, Jessica McCormick
December 13, 2019
outstanding service center My service representative is Adam. He is professional, efficient, friendly, and courteous.? I always get the maintenance information I need. There is My service representative is Adam. He is professional, efficient, friendly, and courteous.? I always get the maintenance information I need. There is a comfortable waiting area to relax when waiting. More
by LCLAYNE
Employees Worked With
Adam Estes
December 12, 2019
Very badly service I dont like how they treat us we wonts to go by capitol one and before we buying this car we said this for salesmen thene finacing guy he said we apor I dont like how they treat us we wonts to go by capitol one and before we buying this car we said this for salesmen thene finacing guy he said we aporove for 6.4 % fron citizen bank and we said why citezen if we wants by capitol ..thhene he go bu capitol and we have 4.5 % so after couple days i check my credit and he also try us bank chase bank and couple others and my sciring go down 15 pointą ..very bad service hare it ...and some time salesman he took another person and he not interesting about us so much we are waiting for everytjing very teribie guy very bad salesman ... More
by TMMASONRY1
Employees Worked With
Alyssa Gomez, David Brdar
December 12, 2019
First oil change They treat you very well quick service with a smile,very knowledgeable. My first was awesome so I knew I was coming back to purchase a vehicle They treat you very well quick service with a smile,very knowledgeable. My first was awesome so I knew I was coming back to purchase a vehicle More
by TIMOTHY.7214
Employees Worked With
Adam Estes
December 12, 2019
Arnie Bauer never disappoints Never had a bad experience at Arnie Bauer. Friendly, courteous and professional from start to finish. There’s a reason they’ve been in business for Never had a bad experience at Arnie Bauer. Friendly, courteous and professional from start to finish. There’s a reason they’ve been in business for over 70 years. More
by KUKIMBIA
Employees Worked With
Mike Werner
December 11, 2019
Worst Service Department Ever Overpriced Work, Terrible Customer Service & Lack Of Respect Toward Customers! This Is The Last Dealer That i Would Ever Take My Car To Again For Anyt Overpriced Work, Terrible Customer Service & Lack Of Respect Toward Customers! This Is The Last Dealer That i Would Ever Take My Car To Again For Anything! More
by BatManBuick
Employees Worked With
Bill Featherston, Adam Estes
