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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 30, 2019
Very efficient My car was taken back right away. Everything was explained well. Service was quick. And everyone was courteous. The lounge had a power bank, water and My car was taken back right away. Everything was explained well. Service was quick. And everyone was courteous. The lounge had a power bank, water and coffee and the TV was on ESPN More
by trmorris74
Verified CustomerEmployees Worked With
The cashier, Adam Estes
December 30, 2019
Mike Werner is the consummate professional. I have had the pleasure of working with Mike Werner for several years and he is the best. He is thorough in explaining the work to be performed and is I have had the pleasure of working with Mike Werner for several years and he is the best. He is thorough in explaining the work to be performed and is very friendly. More
by FRANKIE159
Employees Worked With
Mike Werner, Adam Estes
December 30, 2019
Always Satisfied Quality Service. Timely. Goes the extra mile to ensure that needs are met. Very thankful and would recommend to family and friends. Thank you, again Quality Service. Timely. Goes the extra mile to ensure that needs are met. Very thankful and would recommend to family and friends. Thank you, again More
by HEAVENLY03
Employees Worked With
Henry Horton, Adam Estes
December 27, 2019
Always a great experience Service team members are always friendly, honest and quick to address my issues with vehicle. Provide recommendations for current and future visits. A Service team members are always friendly, honest and quick to address my issues with vehicle. Provide recommendations for current and future visits. Always have a positive attitude when discussing any issues I may have. More
by DMIRANDA0
Employees Worked With
Alyssa Gomez, Bret Pechtold, Thomas Sinon, Adam Estes, Bill Neibert
December 24, 2019
As always, the service was great My usual server person, Bill Niebert, was very professional. He gives good advice. I am always pleased with the results. This is my 6-8(?) Cadillac f My usual server person, Bill Niebert, was very professional. He gives good advice. I am always pleased with the results. This is my 6-8(?) Cadillac from Arnie Bauer. More
by SMCCROWEY
Employees Worked With
Bill Neibert
December 24, 2019
Great Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service departme Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service department got my car diagnosed and fixed right away while I waited! Would Highly recommend them to everyone I know!!! More
by Smiley1
Employees Worked With
Dave Steffen
December 23, 2019
Mike and my Bumper! I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everyt I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everything was handled and Mikes attention to deal and customer service was absolutely AMAZING. More
by Mcneildavid389
Employees Worked With
Mike Werner
December 20, 2019
Great Customer Service Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automat Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automatically More
by RENEE.ERVIN
Employees Worked With
Henry Horton, Mark Diehl
December 19, 2019
Great I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know w I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know what your car needs. More
by HMB1946
Employees Worked With
Mark Diehl
December 18, 2019
Great Place, Great Service, Great people! I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you wont be disappointed! More
by BRYAN43
Employees Worked With
Alyssa Gomez, Bret Pechtold, Chase Pickett
