
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Service here has been very poor. Communication is absent. Car tech was very rude and department manager did absolutely nothing to resolve the issues as promised. Car tech was very rude and department manager did absolutely nothing to resolve the issues as promised. More
I dropped off my vehicle in the morning & it wasn’t touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. More
Great Service Always on the spot with service! My climate icons was not working and they ordered a new radio and it came in very quickly and they called me right a Always on the spot with service! My climate icons was not working and they ordered a new radio and it came in very quickly and they called me right away and it was installed quickly and work great again! More
Great Service Working with my salesman over the past 3 years has been great. Called him about moving into a new lease and the car was ready the next day! Working with my salesman over the past 3 years has been great. Called him about moving into a new lease and the car was ready the next day! More
Came in to have my car serviced. I worked with Adam he provided great service. He was able to answer all the queations and concerns that I had about my car. provided great service. He was able to answer all the queations and concerns that I had about my car. More
Outstanding service Very friendly and helpful. No pressure sales. Even offered to drive my old car to my home so I could get both cars back that night. Very friendly and helpful. No pressure sales. Even offered to drive my old car to my home so I could get both cars back that night. More
Quick and fair. Norm is very well informed on vehicles and a pleasure to work with. He is honest and truly seems eager to please. I will be back. Norm is very well informed on vehicles and a pleasure to work with. He is honest and truly seems eager to please. I will be back. More