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Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Respectfull!!!! Outstanding, and very patient. I been coming there for years. Will not go to anyone else. Thank you Greg! I will be recommending others. coming there for years. Will not go to anyone else. Thank you Greg! I will be recommending others. More
My new baby!!! I went in to look at 2019 Buick SUV's and walked out with a 2020 Cadillac SUV!!! I loved my Buick Enclave that I bought here in 2009. The service depa I went in to look at 2019 Buick SUV's and walked out with a 2020 Cadillac SUV!!! I loved my Buick Enclave that I bought here in 2009. The service department is awesome and Mark Diehl has always taken very good care of me. He actually encouraged me to buy form Arnie Bauer again and I am thrilled with my new purchase!!! Everyone from sales to finance was very personable, professional, and made the process easy and stress free. Thanks to Joy Love for encouraging me to go with the Cadillac SUV. :-), She is AWESOME! I will definitely recommend Arnie Bauer to everyone! More
I love my service person Mike,he is very knowledgeable and friendly he keeps u informed how long it will take and informs you if it will take longer and friendly he keeps u informed how long it will take and informs you if it will take longer More
No problems. Smooth service call. I had oil change and tire rotation. Bill helped to find out how to work my passengers seat on my GMC Terrian tire rotation. Bill helped to find out how to work my passengers seat on my GMC Terrian More
We just purchased our third car from Arnie Bauer. Our sales person Tom Sinon was helpful and professional. We have had excellent customer service with Mike Werner and Jessica Balderas these past seve sales person Tom Sinon was helpful and professional. We have had excellent customer service with Mike Werner and Jessica Balderas these past seven years. They are always willing to promptly address our concerns and are friendly and professional. We plan to purchase another car in the next six months from Arnie Bauer. More
Service here has been very poor. Communication is absent. Car tech was very rude and department manager did absolutely nothing to resolve the issues as promised. Car tech was very rude and department manager did absolutely nothing to resolve the issues as promised. More
I dropped off my vehicle in the morning & it wasn’t touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. More