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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

January 15, 2020

Respectfull!!!! Outstanding, and very patient. I been coming there for years. Will not go to anyone else. Thank you Greg! I will be recommending others. More

by JBROWNIE7728
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Jan 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

January 14, 2020

My new baby!!! I went in to look at 2019 Buick SUV's and walked out with a 2020 Cadillac SUV!!! I loved my Buick Enclave that I bought here in 2009. The service depa More

by LISAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Love was awesome! Jeff in Finance had me thru the procces in record tme!, Alyssa Gomez, Alex Cleetus, David Becker, Mark Diehl
Jan 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our sales team is dedicated to providing you with the best car buying experience, so we are glad to hear you found that to be the case during your visit. Please do not hesitate to reach out to us if there is ever anything else we can do for you. Congratulations on your new car, and safe travels!

January 14, 2020

I love my service person Mike,he is very knowledgeable and friendly he keeps u informed how long it will take and informs you if it will take longer More

by MARY.WALLS
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jan 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

January 13, 2020

No problems. Smooth service call. I had oil change and tire rotation. Bill helped to find out how to work my passengers seat on my GMC Terrian More

by FRANKLINSKI
Recommend Dealer
Yes
Employees Worked With
Bill Featherston, Bill Neibert
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad you had such a wonderful experience with us! Until the next time we meet, take care!

January 13, 2020

We just purchased our third car from Arnie Bauer. Our sales person Tom Sinon was helpful and professional. We have had excellent customer service with Mike Werner and Jessica Balderas these past seve More

by Sharon
Recommend Dealer
Yes
Employees Worked With
Jessica Baldaras Five Stars, Thomas Sinon, Mike Werner
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2020

Service here has been very poor. Communication is absent. Car tech was very rude and department manager did absolutely nothing to resolve the issues as promised. More

by CLABRIOLA
Recommend Dealer
No
Employees Worked With
Adam Estes, Jessica McCormick
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (712) 202-5328. Take care.

January 13, 2020

Drew is a great salesman he worked hard to get the deal we wanted. Everyone we dealt with was great we had a good experience. More

by Msimpson
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 11, 2020

He works with a realistic mind. It really helps and makes it easier to have an open dialogue of what my options are. Thank you Adam More

by STAGG5_2000
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! If you have any further questions, please don't hesitate to reach out!

January 11, 2020

Great Service. Quick and efficient! Thanks to Corey in the service department for making my first repair since getting my car smooth as can be. More

by Jjsmm
Recommend Dealer
Yes
Employees Worked With
Corey
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

January 11, 2020

I dropped off my vehicle in the morning & it wasn’t touched until late afternoon when I started calling. I don’t have patience to wait repeatedly and their timelines were not customer focused. More

by Ckenn
Recommend Dealer
No
Employees Worked With
Other, Norm Mitchell
Jan 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us.

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