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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
January 23, 2020
Great customer service from the moment I made the service appointment. Arnie Bauer customer focus is spot on. No waiting, the immediate attention upon arrival made my morning....I hate waiting if I’m on time appointment. Arnie Bauer customer focus is spot on. No waiting, the immediate attention upon arrival made my morning....I hate waiting if I’m on time.lol! More
by OVERALRL
Verified CustomerEmployees Worked With
Mark Diehl
January 22, 2020
The dealership is very nice and the people are very friendly and professional they have water and checking coffee and they wash your vehicle for you friendly and professional they have water and checking coffee and they wash your vehicle for you More
by SLATERCARLA11
Employees Worked With
Mike Werner, Chase Pickett
January 20, 2020
I'm please to inform anyone who's looking for a car to visit Arnie Bauer in Matteson Matteson il the salesman Greg Parker is awesome they always treat you with respect and kindness and they also do every visit Arnie Bauer in Matteson Matteson il the salesman Greg Parker is awesome they always treat you with respect and kindness and they also do everything to give you the best price so with saying that I would like to thank you aga More
by kathycage
Employees Worked With
Greg Parker
January 20, 2020
Very professional and friendly service. Bill always handles my service appointments. He’s been handling my service appointments since the purchase of my car. Waiting area is very clean and comfortable handles my service appointments. He’s been handling my service appointments since the purchase of my car. Waiting area is very clean and comfortable. More
by Shirleyj
Employees Worked With
Bill Neibert
January 15, 2020
Great service from our writer Bill Neibert . Also the technicians have always worked hard to repair concerns and always very friendly and courteous. We will continue to bring our vehicles in for service. technicians have always worked hard to repair concerns and always very friendly and courteous. We will continue to bring our vehicles in for service. More
by JANKDSCH
Employees Worked With
Norm Mitchell, Bill Featherston, Bill Neibert, JOSEPH Gromala
January 15, 2020
Respectfull!!!! Outstanding, and very patient. I been coming there for years. Will not go to anyone else. Thank you Greg! I will be recommending others. coming there for years. Will not go to anyone else. Thank you Greg! I will be recommending others. More
by JBROWNIE7728
Employees Worked With
Greg Parker
January 14, 2020
My new baby!!! I went in to look at 2019 Buick SUV's and walked out with a 2020 Cadillac SUV!!! I loved my Buick Enclave that I bought here in 2009. The service depa I went in to look at 2019 Buick SUV's and walked out with a 2020 Cadillac SUV!!! I loved my Buick Enclave that I bought here in 2009. The service department is awesome and Mark Diehl has always taken very good care of me. He actually encouraged me to buy form Arnie Bauer again and I am thrilled with my new purchase!!! Everyone from sales to finance was very personable, professional, and made the process easy and stress free. Thanks to Joy Love for encouraging me to go with the Cadillac SUV. :-), She is AWESOME! I will definitely recommend Arnie Bauer to everyone! More
by LISAM2
Employees Worked With
Joy Love was awesome! Jeff in Finance had me thru the procces in record tme!, Alyssa Gomez, Alex Cleetus, David Becker, Mark Diehl
January 14, 2020
I love my service person Mike,he is very knowledgeable and friendly he keeps u informed how long it will take and informs you if it will take longer and friendly he keeps u informed how long it will take and informs you if it will take longer More
by MARY.WALLS
Employees Worked With
Mike Werner
January 13, 2020
No problems. Smooth service call. I had oil change and tire rotation. Bill helped to find out how to work my passengers seat on my GMC Terrian tire rotation. Bill helped to find out how to work my passengers seat on my GMC Terrian More
by FRANKLINSKI
Employees Worked With
Bill Featherston, Bill Neibert
January 13, 2020
We just purchased our third car from Arnie Bauer. Our sales person Tom Sinon was helpful and professional. We have had excellent customer service with Mike Werner and Jessica Balderas these past seve sales person Tom Sinon was helpful and professional. We have had excellent customer service with Mike Werner and Jessica Balderas these past seven years. They are always willing to promptly address our concerns and are friendly and professional. We plan to purchase another car in the next six months from Arnie Bauer. More
by Sharon
Employees Worked With
Jessica Baldaras Five Stars, Thomas Sinon, Mike Werner
