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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 04, 2020

It’s great dealership in Matteson Illinois every time come there greeted with a smile they let me know anything my car needs and when it’s do 🙂 More

by GILESREGGIE
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by!

February 02, 2020

On January 28th my wife and I came to Arnie Bauer to purchase a a car and had the most awesome experience with salesman Greg Parker. I have never been to a dealership where the process was effortless. G More

by GlennSherraStubvs
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Feb 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Greg! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2020

Bill is caring personable and definitely works hard to get your vehicle out to you in a timely manner Always sees that I’m taking care if More

by MSTHING
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We look forward to helping again in the future. Take care!

January 31, 2020

Accommodating...gave me a loaner car and reported issues in a timely manner. Good pricing also. Would like to see better availability for service appointments....it was a bit difficult to get in with my sc More

by DSOWATZKE
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Feb 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2020

My car service center! My current car, Encore, is the 3rd vehicle I have purchased from this dealership. When I need service I always come here because of the great customer More

by SHERALYNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2020

Poor Customer Service Will no longer bring my vehicle in for any type of service was there 2 times this week and incorrect information was given so both trips were unresolv More

by AWILLIAMS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyssa Gomez, Greg Parker
Feb 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We are sorry to hear how you feel, if you would like to contact our service manager in regards to your experience, you can reach him at 708-720-2000. His name is Bill Featherston. If there is anything we can do, we would love to hear it.

January 30, 2020

I have always received great service at Bauer Cadillac. This is my sixth vehicle purchased from this dealership. My experiences have always been exceptional. I would recommend Bauer to anyone looking for More

by GBYRD1229
Recommend Dealer
Yes
Employees Worked With
David Brdar
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. Thank you for the great review!

January 30, 2020

Service ESC light on When I brought the SUV in and they check me in, they found that there was an recall to update the software for this same problem. More

by WCARTER523
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2020

Very helpful with buying and financing our new car. Three employees were outstanding. Tom Sinon Bret Pechtold and Trina Christensen. Because of them I will recommend your dealership. More

by CHRISKELLY
Recommend Dealer
Yes
Employees Worked With
Trina Christensen, Bret Pechtold, Thomas Sinon, Mark Diehl
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! We hope you have a great day!

January 30, 2020

We go nowhere else for our vehicles. We have been loyal Arnie Bauer customers for over 20 years. We will go nowhere else for our vehicle needs, both purchase and service. We have owned Ca More

by TJUNK1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis and Bret
Jan 31, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

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