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Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Poor Customer Service Will no longer bring my vehicle in for any type of service was there 2 times this week and incorrect information was given so both trips were unresolv Will no longer bring my vehicle in for any type of service was there 2 times this week and incorrect information was given so both trips were unresolved. More
I have always received great service at Bauer Cadillac. This is my sixth vehicle purchased from this dealership. My experiences have always been exceptional. I would recommend Bauer to anyone looking for This is my sixth vehicle purchased from this dealership. My experiences have always been exceptional. I would recommend Bauer to anyone looking for a cadillac. More
Service ESC light on When I brought the SUV in and they check me in, they found that there was an recall to update the software for this same problem. When I brought the SUV in and they check me in, they found that there was an recall to update the software for this same problem. More
Very helpful with buying and financing our new car. Three employees were outstanding. Tom Sinon Bret Pechtold and Trina Christensen. Because of them I will recommend your dealership. employees were outstanding. Tom Sinon Bret Pechtold and Trina Christensen. Because of them I will recommend your dealership. More
We go nowhere else for our vehicles. We have been loyal Arnie Bauer customers for over 20 years. We will go nowhere else for our vehicle needs, both purchase and service. We have owned Ca We have been loyal Arnie Bauer customers for over 20 years. We will go nowhere else for our vehicle needs, both purchase and service. We have owned Cadillacs, GMCs, and Buicks; we currently have four vehicles from Arnie Bauer. We previously owned Chryslers, Lincolns and Jeeps, but Arnie Bauer has been our go to for Quality, price, friendliness, honesty and service for over a quarter century. More
Love Arnie Bauer service dept. Always well taken care. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. More
Great Service Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected within a couple of hours. More
I researched the symptoms and recommended actions from GM regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that is interested in doing the testing recommend by GM. More
Fantastic! Very caring and attentive staff and always willing to help. They were not pushy and were willing to have more than one meeting to make a deal. Great d Very caring and attentive staff and always willing to help. They were not pushy and were willing to have more than one meeting to make a deal. Great dealership with great people. Ricky was very nice and easy to do business with. Very happy with the service we received. More
Excellent Service, Without an Appointment I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the work done quickly. He kept me informed throughout the process, and Thanks me for my patience. Thank you Corey for making my Arnie Bauer experience a pleasant one. More