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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 14, 2020

My service was great at the dealership and mark the service writer did an awesome job taking care of me and got my truck in and out with my warranty work! More

by smoothology69
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

February 12, 2020

Great service every visit!Friendly and efficient! This is an awesome dealership. Much better than having to go to local business for your oil change. More

by CHERINAILCHAT
Recommend Dealer
Yes
Employees Worked With
Dave Steffen
Feb 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are glad to hear we consistently provide you with great service! We look forward to your next visit! Take care!

February 12, 2020

Arnie Bauer staff could not be more helpful. When we brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out More

by MRSKUP16
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mike Werner, Bill Neibert
Feb 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2020

I have been buying cadillacs for 30 years from Arnie Bauer and have been extremely happy with the sales and service just recently purchased an xt5 More

by AFIMB
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Thomas Sinon, David Brdar, Tom Pagoria
Feb 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We sincerely value your repeat business and look forward to your next visit!

February 11, 2020

Oil change, tire rotation Got in at the scheduled time and the work was completed satisfactory and on time. The service associate, Mark, was cordial and helpful. Very good ex More

by JEFFBARNES07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

February 11, 2020

Very inviting appearance. Sales staff were very friendly. Promises made that could not be kept.!! Didn’t put it in writing. Service Department is so sad!!!! I can’t believe how full of lies they are 😔😔. I More

by TAYLORPLATH
Recommend Dealer
No
Employees Worked With
Doesn’t matter
Feb 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are sorry to hear about your experience and it sounds very abnormal. We pride ourselves in customer service. However, if you would like to contact our service manager in regards to your experience, you can reach him at 708-720-2000. His name is Bill Featherston. If there is anything we can do, we would love to hear it.

February 11, 2020

This dealership service. Is always Fair. Impeccable Dave sandie The service manager explains everything in great detail and takes the time to talk to you. You couldn't ask for anything better. More

by bborgia5656
Recommend Dealer
Yes
Employees Worked With
Dave sandie five stars, JOSEPH Gromala, Jessica McCormick
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Have a wonderful day!

February 11, 2020

Drew McLaughlin is a great salesman he went out of his way to help us. I would definitely recommend him to anyone looking for vehicles More

by L-GAMBLE
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin, Adam Estes
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle and have a wonderful day!

February 07, 2020

Great place love Adam Took alittle long wait for oil change and tire rotation but very satisfied. Website difficult to make appointment but I did it More

by G-MIKE
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! We hope you have a great day!

February 07, 2020

very willing to help out with my problem. Fixed my car very fast. I was very appreciative. Will come again if a new problem arises. More

by skaminski68
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

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