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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

February 11, 2020

This dealership service. Is always Fair. Impeccable Dave sandie The service manager explains everything in great detail and takes the time to talk to you. You couldn't ask for anything better. More

by bborgia5656
Recommend Dealer
Yes
Employees Worked With
Dave sandie five stars, JOSEPH Gromala, Jessica McCormick
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Have a wonderful day!

February 11, 2020

Drew McLaughlin is a great salesman he went out of his way to help us. I would definitely recommend him to anyone looking for vehicles More

by L-GAMBLE
Recommend Dealer
Yes
Employees Worked With
Drew Mclaughlin, Adam Estes
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle and have a wonderful day!

February 11, 2020

Oil change, tire rotation Got in at the scheduled time and the work was completed satisfactory and on time. The service associate, Mark, was cordial and helpful. Very good ex More

by JEFFBARNES07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

February 07, 2020

Great place love Adam Took alittle long wait for oil change and tire rotation but very satisfied. Website difficult to make appointment but I did it More

by G-MIKE
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you; we appreciate your feedback! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! We hope you have a great day!

February 07, 2020

very willing to help out with my problem. Fixed my car very fast. I was very appreciative. Will come again if a new problem arises. More

by skaminski68
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

February 07, 2020

Everyone at Arnie Bauer Buick GMC Cadillac where very nice and easy to work with from sales to service. Thanks again for the great job More

by RANDYWROBLEWSKI1902
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Drew Mclaughlin, Bill Featherston, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick
Feb 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a great day!

February 06, 2020

Even though my favorite salesman Frank Welcome retired, Arnie Bauer is still my favorite dealership. Your always welcomed with a warm smile even if your only there for service. I purchased my last 3 vehicl More

by DOMINIQUERMOFFETT
Recommend Dealer
Yes
Employees Worked With
Trina5 stars, Alyssa Gomez, Alex Cleetus, Mark Diehl, Mike Werner
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2020

My recently purchased, previously owned vehicle had wheel locks that weren't accompanied with the wheel lock key. I needed the locks removed and replaced with lugs that the service writer thought he should o More

by TOM_CATT
Recommend Dealer
Yes
Employees Worked With
Corey Dockery- service writer.
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 202-5328 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.

February 06, 2020

Brought truck in for a couple recalls. Mike had everything set up for me and had me in and out without a hitch and took care of what was needed. Great service! More

by MARK.BOLLMAN
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 07, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We'll make sure to pass along the kind words to Mike. If you have any further questions, please give us a call. We're always happy to help!

February 05, 2020

I am returning my car today for the 3rd time for the same issue and they usually don't have a loaner the inconvenience is an issue More

by FAWILKINS2002
Recommend Dealer
No
Employees Worked With
Adam Estes
Feb 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

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