
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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My service was great at the dealership and mark the service writer did an awesome job taking care of me and got my truck in and out with my warranty work! service writer did an awesome job taking care of me and got my truck in and out with my warranty work! More
Great service every visit!Friendly and efficient! This is an awesome dealership. Much better than having to go to local business for your oil change. an awesome dealership. Much better than having to go to local business for your oil change. More
Arnie Bauer staff could not be more helpful. When we brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out to the car...it was washed. Thank you, Service Department!!! More
I have been buying cadillacs for 30 years from Arnie Bauer and have been extremely happy with the sales and service just recently purchased an xt5 Bauer and have been extremely happy with the sales and service just recently purchased an xt5 More
Oil change, tire rotation Got in at the scheduled time and the work was completed satisfactory and on time. The service associate, Mark, was cordial and helpful. Very good ex Got in at the scheduled time and the work was completed satisfactory and on time. The service associate, Mark, was cordial and helpful. Very good experience. More
Very inviting appearance. Sales staff were very friendly. Promises made that could not be kept.!! Didn’t put it in writing. Service Department is so sad!!!! I can’t believe how full of lies they are 😔😔. I Promises made that could not be kept.!! Didn’t put it in writing. Service Department is so sad!!!! I can’t believe how full of lies they are 😔😔. I stood there on three different occasions and listened to it. I own my own repair shop so I know what is being talked about. Couldn’t take time to test ride with me so sad 😞 took car to another dealer, test drove and immediately felt vibration. Third brake light repair failed five days later. The rood comments made to me Omg so sad! Never will recommend this place to anyone because of the lies! I can’t believe I drove over six hours for this 😔there is more but this is the basic... sad More
This dealership service. Is always Fair. Impeccable Dave sandie The service manager explains everything in great detail and takes the time to talk to you. You couldn't ask for anything better. sandie The service manager explains everything in great detail and takes the time to talk to you. You couldn't ask for anything better. More
Great place love Adam Took alittle long wait for oil change and tire rotation but very satisfied. Website difficult to make appointment but I did it change and tire rotation but very satisfied. Website difficult to make appointment but I did it More