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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,094 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,094 reviews

May 18, 2022

The service area was able to squeeze me in for an oil change before leaving on a trip. Service performed quickly and as expected from them. Thanks. More

by robert r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 17, 2022

Normally great dealership and service department. But this time they could not resolve my issue. Seemed straightforward. Their diagnosis led straight to the hvac control module. Installed new module More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 17, 2022

Easy to locate most of the staff are good and polite. Very clean waiting areas as well as the men rest room. More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Vencill, Jessica McCormick
May 14, 2022

I was treated with professional service and promptness. The work on my car was done a lot sooner than I expected. More

by beachamisreal7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, David Steffan
May 14, 2022

I was very impressed with the timeline in which I was able to have my vehicle serviced. Bill was calm, polite and informative. More

by Jasondoyle89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kelso, Bill Neibert, JOSEPH Gromala
May 14, 2022

Service manager Dave always insures quick, convenient appointments that fit into my busy schedule; providing transportation as needed is a valuable asset. More

by jjrickord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steffan
May 12, 2022

All my service was completed except the noise coming from the front end hopefully my next visit it will be addressed. More

by cglbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 12, 2022

Salesman was very knowledgeable about vehicle. Quick and smooth transaction. Would highly recommend this dealership. They do what they say they can do. More

by johnthorne3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Victor, Cody Bakr
May 10, 2022

Everyone very helpful My car was also clean when I got back that means a lot More

by grinch122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinney
May 09, 2022

Friendly service, quick turnaround time, timely recall repairs....prices on some repqirservices way too high. More

by venetta.carroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
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