Arnie Bauer Buick GMC Cadillac

It’s always a pleasure working with Mike Werner. He is very knowledgeable and personable. Mike had my car serviced in a very timely manner which I appreciate. very knowledgeable and personable. Mike had my car serviced in a very timely manner which I appreciate. More

Costumer service was good and all associated staff with Arnie Bauer were good with all question that needed filled and service was very fast for being a first time customer Arnie Bauer were good with all question that needed filled and service was very fast for being a first time customer More

courteous, friendly, efficient, timely Have developed friendly relationship with Bill, who is most helpful and explains things as much as I need explaining...still slowly getting to know Have developed friendly relationship with Bill, who is most helpful and explains things as much as I need explaining...still slowly getting to know this "computer on wheels". More

Mike was great as always. We did have to wait longer Mike was great as always. We did have to wait longer than expected to pickup the vehicle because Mike couldn’t locate a porter. None of them Mike was great as always. We did have to wait longer than expected to pickup the vehicle because Mike couldn’t locate a porter. None of them were responding to the page. It was another gentlemen at the other service counter who i thought was very unprofessional with his behavior towards another colleague even sweared at the colleague while I was there with my son. I was in total shock to see this kind of behavior from professional at a Cadillac dealership. Thankfully Mike started to notice and tried to quiet the situation. More

Mike Werner is an excellent service representative. He goes above and beyond. I always use him. There is nothing more that I need to say. goes above and beyond. I always use him. There is nothing more that I need to say. More

My service was great at the dealership and mark the service writer did an awesome job taking care of me and got my truck in and out with my warranty work! service writer did an awesome job taking care of me and got my truck in and out with my warranty work! More

Great service every visit!Friendly and efficient! This is an awesome dealership. Much better than having to go to local business for your oil change. an awesome dealership. Much better than having to go to local business for your oil change. More

Arnie Bauer staff could not be more helpful. When we brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out brought our Terrain in for a minor issue, they took care of it, and performed a couple of recalls that had been issued also. Then, when I walked out to the car...it was washed. Thank you, Service Department!!! More

I have been buying cadillacs for 30 years from Arnie Bauer and have been extremely happy with the sales and service just recently purchased an xt5 Bauer and have been extremely happy with the sales and service just recently purchased an xt5 More

Very inviting appearance. Sales staff were very friendly. Promises made that could not be kept.!! Didn’t put it in writing. Service Department is so sad!!!! I can’t believe how full of lies they are 😔😔. I Promises made that could not be kept.!! Didn’t put it in writing. Service Department is so sad!!!! I can’t believe how full of lies they are 😔😔. I stood there on three different occasions and listened to it. I own my own repair shop so I know what is being talked about. Couldn’t take time to test ride with me so sad 😞 took car to another dealer, test drove and immediately felt vibration. Third brake light repair failed five days later. The rood comments made to me Omg so sad! Never will recommend this place to anyone because of the lies! I can’t believe I drove over six hours for this 😔there is more but this is the basic... sad More