Arnie Bauer Buick GMC Cadillac

Great, fast service. Kept me updated on the status of my Terrain. Always offers a courtesy vehicle, which is a great plus. Would totally recommend to anyone. Thank you! Terrain. Always offers a courtesy vehicle, which is a great plus. Would totally recommend to anyone. Thank you! More

I highly recommend this dealership. Great sales and service staff. Car has always been fixed right the first time. Alex Cleetus my sales consultant was very friendly and knowledgeable about all the fea service staff. Car has always been fixed right the first time. Alex Cleetus my sales consultant was very friendly and knowledgeable about all the features of the cars. More

Made an appointment for paint that chipped but was not told that weather would be an issue,now have to wait until the weather breaks! told that weather would be an issue,now have to wait until the weather breaks! More

Arnie Bauer dealership has been wonderful for purchase and service. This is one of the major reasons my family and I always with Arnie Bauer. and service. This is one of the major reasons my family and I always with Arnie Bauer. More

Can’t say enough! This was by far the best car buying experience I have had. Besides how quick and efficient everyone one was. They had some of the best and most friendly staff. Roland thanks for all yo experience I have had. Besides how quick and efficient everyone one was. They had some of the best and most friendly staff. Roland thanks for all you did to get me in a new car. Your the best! I highly recommend buying a car from Arnie Bauer. More

I brought my new used car in for a detailing appointment. Corey was very helpful due to he did not see the appointment. So he checked with the sales manager which ok the appointment. Corey notified new prior Corey was very helpful due to he did not see the appointment. So he checked with the sales manager which ok the appointment. Corey notified new prior to completion. Thanks More

I’ve bought 3 vehicles at Arnie Bauer over the last 10 years. My current vehicle is the last I will ever purchase from Arnie Bauer as the service has declined tremendously! The service department staff is years. My current vehicle is the last I will ever purchase from Arnie Bauer as the service has declined tremendously! The service department staff is very rude, inflexible and only care about selling, not helping the customer. Nobody greeted me when I came in for service, I kinda stood around, and finally walked up to desk to ask for help. I was quickly dismissed and told to go to someone else. None of the employees had customers they were assisting so I don’t know why they couldn’t assist me upon arrival. Your customer service standards have declined. A shame because I used to recommend you to everybody I knew who was in the market for a new vehicle. I can no longer do that in good conncious More

We leased a 2020 Acadia and came to Arnie Bauer due to our lease expiring on our 2017 Acadia. The service was very good, everyone was very professional. The paperwork was correct. The car we initially loo our lease expiring on our 2017 Acadia. The service was very good, everyone was very professional. The paperwork was correct. The car we initially looked at had black rims which we didn't care for. So the same model of Acadia was found with the correct rims. We were disappointed that the new car didn't have all the same safety features as the one we had looked at. This wasn't mentioned and we only discovered this the day after we had signed the papers. Its a beautiful car but this should have been brought up. More

I have purchased MANY vehicles from these people in the past and they are great to deal with! Highly recommend. The prices are good and the personnel are top notch. past and they are great to deal with! Highly recommend. The prices are good and the personnel are top notch. More

Unexpected obstacles on way to the dealership We had a great experience with Arnie Bauer. We had an older car we needed to trade in for a car we had been researching for the past year. Arnie Baue We had a great experience with Arnie Bauer. We had an older car we needed to trade in for a car we had been researching for the past year. Arnie Bauer had 4 cars were were interested in on their lot so we thought we should make the trek. We were 2.5 hours away from their dealership and our car broke down 1 hour into the trip. Once we made it to the dealership an hour later than planned Chase was ready to help us with the cars we wanted to see. They were very helpful and patient with us while we decided on the best option for us and stayed to finish the deal past closing. They were excellent with all aspects. We needed a loaner car until work on the new car was finished. They also met us at the mechanic shop (1.5hours from them) where our car was being fixed to grab our trade car and switch the loaner with the new car. They were very responsive from start to finish. More