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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

March 06, 2020

I love Arnie Bauer, dealership. Everyone was so friendly, at this dealership. My salesman, Chase Pickett, kept me updated with what was going on, while I was waiting. I have bought t More

by IAMBLESSEDWITH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Chase Pickett
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 05, 2020

2017 Cadillac CTS The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my More

by SSCHNEIDER5259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pagoria, Alyssa Farkas, David Becker
Mar 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

March 03, 2020

Awesome Customer Service All Around I came in for an oil change and left with a brand new car. Everyone is friendly, courteous, and provides exceptional customer service and goes above More

by MSLYNNROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Adam Estes, Corey Dockery
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to provide such excellent customer service. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2020

good feeling great place to buy from Iwill be back in three years do not changeanything everything perfectvery fast process even my grandson was happy with how thi More

by LEVALJONES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2020

I have purchased 2 used cars in the last 6 months from Arnie Bauer. I live 2 hrs away from this dealer, but they make the drive very worthwhile. The sales people are thorough and kind. The business man More

by DEBBIECASSADY2
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2020

Great customer service, employees go beyond what is expected. The car was completed on time and cleaned exterior. The team delivered on time and passed my expectations. More

by Lwrush
Recommend Dealer
Yes
Employees Worked With
Chicago Heights Arnie Bauer
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to provide such great customer service. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2020

Great service representativeAlways on point with Great service representative Always on point with diagnosis great attitude and customer service representative reliable and willing to take time to l More

by KM9131
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

February 28, 2020

Great experience getting oiled changed for first time on my new Encore. They were busy but car got worked in right in time and in timely fashion. Free coffee was tasty. First class operation More

by HAINESSOLD
Recommend Dealer
Yes
Employees Worked With
Bill Featherston
Mar 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

February 28, 2020

My visit went very well and Mark was very helpful. Great Customer Service. I will be back, the television helped the wait. which I didn't mind. It's a peaceful atmosphere. More

by SLATHON1063
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

February 28, 2020

Not only was Jacob a very responsive sales person, but. Angie the sales manager went above and beyond. I Would definitely buy from them again. More

by SUNSEKER25
Recommend Dealer
Yes
Employees Worked With
Jacob in sales- “the new guy” was very professional , Angie Chalmers
Mar 02, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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