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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

March 17, 2020

The professionalism of your sales and service team I have dealt with multiple dealerships over the years and without a doubt this is the best by far. I will recommend this dealership to all my family a More

by WILSON.CURTIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Rowland Laird, Mike Werner
Mar 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

March 17, 2020

Pleasantly surprised I was expecting to have to wait for at least a couple of hours for service to be completed. So I was pleasangtly surprised to be in and out within an More

by SANDRAD30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. Thank you for choosing Arnie Bauer Buick GMC and we hope to see you again.

March 17, 2020

The only problem I had was , the wait was too long . Arrived at 9:25 left after 12. I have not had any major problems with the car .dealers More

by LADYB428
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala, Corey Dockery
Mar 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for taking the time to let us know how we did. We're glad to hear that you had an overall positive experience with us. If you'd like to discuss your concerns with us further, please do not hesitate to give us a call or stop by. We're more than happy to assist! Have a great day!

March 13, 2020

Awesome service, always knowledgeable and professional. Ready to answer any and all questions. I did not feel hurried or push along during my repair process. More

by EZWKR1
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for leaving us this response!

March 11, 2020

Great excellent,and always the utmost professional service. I will always consider this my first choice of service . And the wait is never a long wait. More

by JAMES.MCNARY
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Mar 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2020

The salesman, Jake, was prepared and responsive. He read my reservations about the car buying process well and dealt with me professionally and quickly. The business manager, Tina Christensen was similarly More

by bluechicago
Recommend Dealer
Yes
Employees Worked With
Jake and Tina, Jacob Koehne
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

March 09, 2020

I came in for service on my Dodge. Dave was very helpful and good to work with. I'll bring my truck back for all my needs. Scott More

by scdegrauwe
Recommend Dealer
Yes
Employees Worked With
Dave Steffen
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

March 09, 2020

It’s a pleasure to work with Bill Neibert,in the service Dept, he takes care of business to get the job done. Both times I’ve came in Bill made sure my issue was resolved. More

by lbmiller27
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

March 06, 2020

The service department was very good and knowledgeable. They listened to me and fixed all my problems. I wish it hadn’t taken quite so long but there was a lot of people there More

by Suecat1984
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! We look forward to your next visit! Take care!

March 06, 2020

Thanks for taking great care of my new Sierra at the dealership. Adam and Bill took were very courteous and it was a pleasure to work with them. Thanks again for a great experience. More

by PURFECT300
Recommend Dealer
Yes
Employees Worked With
Bill Featherston, Adam Estes, Bill Neibert, Jessica McCormick
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

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