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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

March 09, 2020

The salesman, Jake, was prepared and responsive. He read my reservations about the car buying process well and dealt with me professionally and quickly. The business manager, Tina Christensen was similarly More

by bluechicago
Recommend Dealer
Yes
Employees Worked With
Jake and Tina, Jacob Koehne
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

March 09, 2020

I came in for service on my Dodge. Dave was very helpful and good to work with. I'll bring my truck back for all my needs. Scott More

by scdegrauwe
Recommend Dealer
Yes
Employees Worked With
Dave Steffen
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

March 09, 2020

It’s a pleasure to work with Bill Neibert,in the service Dept, he takes care of business to get the job done. Both times I’ve came in Bill made sure my issue was resolved. More

by lbmiller27
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

March 06, 2020

I love Arnie Bauer, dealership. Everyone was so friendly, at this dealership. My salesman, Chase Pickett, kept me updated with what was going on, while I was waiting. I have bought t More

by IAMBLESSEDWITH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Chase Pickett
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 06, 2020

The service department was very good and knowledgeable. They listened to me and fixed all my problems. I wish it hadn’t taken quite so long but there was a lot of people there More

by Suecat1984
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC! We look forward to your next visit! Take care!

March 06, 2020

Thanks for taking great care of my new Sierra at the dealership. Adam and Bill took were very courteous and it was a pleasure to work with them. Thanks again for a great experience. More

by PURFECT300
Recommend Dealer
Yes
Employees Worked With
Bill Featherston, Adam Estes, Bill Neibert, Jessica McCormick
Mar 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2020

2017 Cadillac CTS The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my More

by SSCHNEIDER5259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Pagoria, Alyssa Farkas, David Becker
Mar 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

March 03, 2020

Awesome Customer Service All Around I came in for an oil change and left with a brand new car. Everyone is friendly, courteous, and provides exceptional customer service and goes above More

by MSLYNNROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Adam Estes, Corey Dockery
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to provide such excellent customer service. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2020

good feeling great place to buy from Iwill be back in three years do not changeanything everything perfectvery fast process even my grandson was happy with how thi More

by LEVALJONES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2020

I have purchased 2 used cars in the last 6 months from Arnie Bauer. I live 2 hrs away from this dealer, but they make the drive very worthwhile. The sales people are thorough and kind. The business man More

by DEBBIECASSADY2
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
Mar 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

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