Arnie Bauer Buick GMC Cadillac
Matteson, IL
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The salesman, Jake, was prepared and responsive. He read my reservations about the car buying process well and dealt with me professionally and quickly. The business manager, Tina Christensen was similarly my reservations about the car buying process well and dealt with me professionally and quickly. The business manager, Tina Christensen was similarly efficient and effective. She did not waste time for either of us with sales pitches for unwanted services. More
It’s a pleasure to work with Bill Neibert,in the service Dept, he takes care of business to get the job done. Both times I’ve came in Bill made sure my issue was resolved. Dept, he takes care of business to get the job done. Both times I’ve came in Bill made sure my issue was resolved. More
I love Arnie Bauer, dealership. Everyone was so friendly, at this dealership. My salesman, Chase Pickett, kept me updated with what was going on, while I was waiting. I have bought t Everyone was so friendly, at this dealership. My salesman, Chase Pickett, kept me updated with what was going on, while I was waiting. I have bought two cars, from Arnie Bauer. More
The service department was very good and knowledgeable. They listened to me and fixed all my problems. I wish it hadn’t taken quite so long but there was a lot of people there They listened to me and fixed all my problems. I wish it hadn’t taken quite so long but there was a lot of people there More
Thanks for taking great care of my new Sierra at the dealership. Adam and Bill took were very courteous and it was a pleasure to work with them. Thanks again for a great experience. dealership. Adam and Bill took were very courteous and it was a pleasure to work with them. Thanks again for a great experience. More
2017 Cadillac CTS The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my The vehicle I purchased was a lemon law return. I was assured that the issue was fixed. Before we got home the problem returned, the car is now at my local dealer. His comment was, we'll try to fix it but based on the history the first couple of shops tried a number of things, nothing has worked so far. He also showed me the vehicle history, it looked like Arnie Bauer never attempted to fix the issue. Alysaa said that Arnie Bauer buys and sells a lot of these lemon law vehicles, if you see one of these when you're shopping there, and the price is low, it's low for a reason! Don't buy based on the stated fact that it's fixed. David (?) the Tech guys was the highlight of the whole experience. More
Awesome Customer Service All Around I came in for an oil change and left with a brand new car. Everyone is friendly, courteous, and provides exceptional customer service and goes above I came in for an oil change and left with a brand new car. Everyone is friendly, courteous, and provides exceptional customer service and goes above and beyond for you. Lynn Ross More
good feeling great place to buy from Iwill be back in three years do not changeanything everything perfectvery fast process even my grandson was happy with how thi great place to buy from Iwill be back in three years do not changeanything everything perfectvery fast process even my grandson was happy with how things went More
I have purchased 2 used cars in the last 6 months from Arnie Bauer. I live 2 hrs away from this dealer, but they make the drive very worthwhile. The sales people are thorough and kind. The business man Arnie Bauer. I live 2 hrs away from this dealer, but they make the drive very worthwhile. The sales people are thorough and kind. The business manager made the transactions quick and painless. The dealership is clean and attractive. Their communication by text met with my busy lifestyle. They were willing to negotiate and were fair. The cars were detailed and met my wishlist needs. I couldn’t be happier!!!! More