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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 02, 2020
Very friendly service and honest too. Needed a new tire. They could have charged me for a valve and air pressure sensor but did not. Said only the tire needed replacing. They could have charged me for a valve and air pressure sensor but did not. Said only the tire needed replacing. More
by Mjmashione
Employees Worked With
Mark Diehl, Adam Estes
April 02, 2020
I came in yesterday and said I needed a new battery and was charged for a system check when I only asked’ for a new battery. I’m highly dissatisfied! Please have someone contact me So we can rectify the si was charged for a system check when I only asked’ for a new battery. I’m highly dissatisfied! Please have someone contact me So we can rectify the situation please. More
by AVFOUR@YAHOO.COM
Verified CustomerEmployees Worked With
I don’t have paper work in front of me
March 27, 2020
Purchased vehicle at arnie bauerHad a ouple of Purchased vehicle at arnie bauer Had a ouple of problems, took vehicle in for service,Bill was my service rep,was knowledgeable,professional,explai Purchased vehicle at arnie bauer Had a ouple of problems, took vehicle in for service,Bill was my service rep,was knowledgeable,professional,explained procedures of what to expect during repair of vehicle Great service... More
by CBU5074407
Employees Worked With
Bill Featherston
March 27, 2020
Very attentive to your concerns, professional, and work experience is always A+. Adam is the person I see every time I bring in my vehicle and he makes sure that all my questions are answered. experience is always A+. Adam is the person I see every time I bring in my vehicle and he makes sure that all my questions are answered. More
by CCOTLEDGE84
Employees Worked With
Adam Estes
March 27, 2020
I really enjoyed the staff. Rowland was my salesman. He was very patient with no pressure to buy. To be honest everyone was very helpful and friendly. Great experience. The 2 Jeff's were nice and approa was very patient with no pressure to buy. To be honest everyone was very helpful and friendly. Great experience. The 2 Jeff's were nice and approachable. I felt comfortable being there More
by R.EASLEY769
Employees Worked With
Rowland Laird
March 26, 2020
Good service, and great customer service. Mike and Adam were great. Mike Warner is the reason I keep coming back. I feel like he’s genuinely trying to help me!!!! were great. Mike Warner is the reason I keep coming back. I feel like he’s genuinely trying to help me!!!! More
by PASTORSAMEDWARDS
Employees Worked With
David Becker, Mike Werner, Adam Estes
March 25, 2020
The staff at Arnie Bauer are always courteous and friendly from the day Oct. 31st we bought the GMC TERRAIN. We receive updated information via emails. Michelle and I are pleased with this GMC. THAN friendly from the day Oct. 31st we bought the GMC TERRAIN. We receive updated information via emails. Michelle and I are pleased with this GMC. THANKS again for all you do for making this experience great! More
by DPODEWELL
Employees Worked With
Mark Diehl
March 20, 2020
Service scheduling on Line was easyWas greeted quickly Service scheduling on Line was easy Was greeted quickly and professionally upon arrival Services were completed quickly Upfront pricing Complement Service scheduling on Line was easy Was greeted quickly and professionally upon arrival Services were completed quickly Upfront pricing Complementary car wash was a nice touch More
by CNESPER
Employees Worked With
Corey Dockery
