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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

March 27, 2020

I really enjoyed the staff. Rowland was my salesman. He was very patient with no pressure to buy. To be honest everyone was very helpful and friendly. Great experience. The 2 Jeff's were nice and approa More

by R.EASLEY769
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Mar 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

March 26, 2020

Everyone was very nice and helpful. Car was done fairly quickly. Mark was very nice and gave me prices on things the car needs done. More

by CRROSE23
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC

March 26, 2020

Good service, and great customer service. Mike and Adam were great. Mike Warner is the reason I keep coming back. I feel like he’s genuinely trying to help me!!!! More

by PASTORSAMEDWARDS
Recommend Dealer
Yes
Employees Worked With
David Becker, Mike Werner, Adam Estes
Mar 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Your low star rating has us concerned there was something more we could've done. If that's the case, please feel free to give us a call at (712) 202-5328.

March 25, 2020

The staff at Arnie Bauer are always courteous and friendly from the day Oct. 31st we bought the GMC TERRAIN. We receive updated information via emails. Michelle and I are pleased with this GMC. THAN More

by DPODEWELL
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
March 20, 2020

Service scheduling on Line was easyWas greeted quickly Service scheduling on Line was easy Was greeted quickly and professionally upon arrival Services were completed quickly Upfront pricing Complement More

by CNESPER
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Mar 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2020

The professionalism of your sales and service team I have dealt with multiple dealerships over the years and without a doubt this is the best by far. I will recommend this dealership to all my family a More

by WILSON.CURTIS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Rowland Laird, Mike Werner
Mar 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC and we hope to see you again soon!

March 17, 2020

Pleasantly surprised I was expecting to have to wait for at least a couple of hours for service to be completed. So I was pleasangtly surprised to be in and out within an More

by SANDRAD30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. Thank you for choosing Arnie Bauer Buick GMC and we hope to see you again.

March 17, 2020

The only problem I had was , the wait was too long . Arrived at 9:25 left after 12. I have not had any major problems with the car .dealers More

by LADYB428
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala, Corey Dockery
Mar 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for taking the time to let us know how we did. We're glad to hear that you had an overall positive experience with us. If you'd like to discuss your concerns with us further, please do not hesitate to give us a call or stop by. We're more than happy to assist! Have a great day!

March 13, 2020

Awesome service, always knowledgeable and professional. Ready to answer any and all questions. I did not feel hurried or push along during my repair process. More

by EZWKR1
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Mar 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for leaving us this response!

March 11, 2020

Great excellent,and always the utmost professional service. I will always consider this my first choice of service . And the wait is never a long wait. More

by JAMES.MCNARY
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Mar 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC! Thank you so much again for your feedback! We hope you have a great day!

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