Arnie Bauer Buick GMC Cadillac

The dealership is always very clean and neat. Some of the staff are very friendly and others are just very professional and all business not necessarily rude just not warm and friendly. Work seems to be top staff are very friendly and others are just very professional and all business not necessarily rude just not warm and friendly. Work seems to be top notch which is the purpose of my visits. More

Didn’t follow through with what was promised before I picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing scre picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing screws for taillights and full tank of fuel. Norm texted said all ready to go. Drive 45 min to dealership and nothing was done. The interior still had dog hair on seats. Not sure if experience with purchase is because I bought a used truck instead of spending $60000 on a new truck. More

Very good service. This was my last courtesy service. Service department has always been courteous and professional. Looking forward to continued service with arnie baur. Service department has always been courteous and professional. Looking forward to continued service with arnie baur. More

Had an ignition coil backfire and they repaired my car in under 3 hours. Outstanding service, was able to diagnose the issue and notice another problem and fix that problem also. under 3 hours. Outstanding service, was able to diagnose the issue and notice another problem and fix that problem also. More

Awesome experience even when times are tuff Arnie Bauer goes above and beyond the service is excellent and the the service writers are totally awesome! goes above and beyond the service is excellent and the the service writers are totally awesome! More

Very friendly service and honest too. Needed a new tire. They could have charged me for a valve and air pressure sensor but did not. Said only the tire needed replacing. They could have charged me for a valve and air pressure sensor but did not. Said only the tire needed replacing. More

I came in yesterday and said I needed a new battery and was charged for a system check when I only asked’ for a new battery. I’m highly dissatisfied! Please have someone contact me So we can rectify the si was charged for a system check when I only asked’ for a new battery. I’m highly dissatisfied! Please have someone contact me So we can rectify the situation please. More

It was a long wait. The service was ok. Staff told me about other necessary work that was needed to be done. Staff was polite. about other necessary work that was needed to be done. Staff was polite. More

Purchased vehicle at arnie bauerHad a ouple of Purchased vehicle at arnie bauer Had a ouple of problems, took vehicle in for service,Bill was my service rep,was knowledgeable,professional,explai Purchased vehicle at arnie bauer Had a ouple of problems, took vehicle in for service,Bill was my service rep,was knowledgeable,professional,explained procedures of what to expect during repair of vehicle Great service... More

Very attentive to your concerns, professional, and work experience is always A+. Adam is the person I see every time I bring in my vehicle and he makes sure that all my questions are answered. experience is always A+. Adam is the person I see every time I bring in my vehicle and he makes sure that all my questions are answered. More