
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Needed replacement battery quickly. Was able to make appointment for same day. Staff was helpful and friendly, Was on mh way within the hour. Very happy. appointment for same day. Staff was helpful and friendly, Was on mh way within the hour. Very happy. More
As usual the customer service (Adam) was prompt. The service performed was explained along with what is needed to be done soon.Thank you again! 😊 service performed was explained along with what is needed to be done soon.Thank you again! 😊 More
The dealership is always very clean and neat. Some of the staff are very friendly and others are just very professional and all business not necessarily rude just not warm and friendly. Work seems to be top staff are very friendly and others are just very professional and all business not necessarily rude just not warm and friendly. Work seems to be top notch which is the purpose of my visits. More
Didn’t follow through with what was promised before I picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing scre picked up truck on Saturday 4/4/20 besides a bed liner I paid for. All I asked for was mud be cleaned off from under truck and replace 2 missing screws for taillights and full tank of fuel. Norm texted said all ready to go. Drive 45 min to dealership and nothing was done. The interior still had dog hair on seats. Not sure if experience with purchase is because I bought a used truck instead of spending $60000 on a new truck. More
Very good service. This was my last courtesy service. Service department has always been courteous and professional. Looking forward to continued service with arnie baur. Service department has always been courteous and professional. Looking forward to continued service with arnie baur. More
Had an ignition coil backfire and they repaired my car in under 3 hours. Outstanding service, was able to diagnose the issue and notice another problem and fix that problem also. under 3 hours. Outstanding service, was able to diagnose the issue and notice another problem and fix that problem also. More
Awesome experience even when times are tuff Arnie Bauer goes above and beyond the service is excellent and the the service writers are totally awesome! goes above and beyond the service is excellent and the the service writers are totally awesome! More