
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Good service addresses what I came for provided information that the part I needed was no longer available and that he would have to follow up on my remote starter information that the part I needed was no longer available and that he would have to follow up on my remote starter More
The dealership was very professional and went above and beyond to make sure my car repair was exceptional. They walked me threw what needed to be repaired on my car. I would refer this dealership to my fam beyond to make sure my car repair was exceptional. They walked me threw what needed to be repaired on my car. I would refer this dealership to my family and friends. More
I did’t talk with sales only service. I think the cost to have someone to check your car, then repair it is so high. I’m ready to trade my car in for another model. I can’t afford to fix it. 😥 have someone to check your car, then repair it is so high. I’m ready to trade my car in for another model. I can’t afford to fix it. 😥 More
Everything was great. The staff was very accommodating. Wore mask for safety. Wiped down my seat where I waited and my drivers seat when I left. Wore mask for safety. Wiped down my seat where I waited and my drivers seat when I left. More
perfect..!! ROWLAND was professional and courteous,made me feel comfortable with my purchase.. Had a extremely honest and thoughtful advice on my vehicle...THANK ROWLAND was professional and courteous,made me feel comfortable with my purchase.. Had a extremely honest and thoughtful advice on my vehicle...THANK YOU ROWLAND LAIRD More
Good service It was an unusual long wait when I felt that I seen my car setting after 2 hours when I asked about the wait and was told that they were still working It was an unusual long wait when I felt that I seen my car setting after 2 hours when I asked about the wait and was told that they were still working on it. I really was not a happy customer.. They gave me a few reason for the long wait. This has not happen to me before. I was the only person still in there waiting area. I arrive at 9:45 and left at 12:50. More
Arnie Bauer Buick GMC Cadillac goes out of their way to help customers. I one of many have experienced this in dealing with this dealership. Adam Estes especially made sure that I was thoroughly satisfied help customers. I one of many have experienced this in dealing with this dealership. Adam Estes especially made sure that I was thoroughly satisfied with the work before I drove off. This is important since time is of the essence. Thanks so much. More
2015 Chevrolet Silverado 2500 Found a truck that I was interested in on Autotrader. Contacted dealership. Jacob Koehne sent me a video walk around. I went to the dealership with Found a truck that I was interested in on Autotrader. Contacted dealership. Jacob Koehne sent me a video walk around. I went to the dealership with my trade in and took a test drive, like the truck. Sat down and hashed out a deal acceptable to the both of us. Made the purchase.. More