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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
May 03, 2020
I brought in my 2015 ford fusion for an oil change, tire rotation and a tire monitor sensor that was bad. Was in and out within an hour. Excellent service department especially since I brought in a ford and rotation and a tire monitor sensor that was bad. Was in and out within an hour. Excellent service department especially since I brought in a ford and they are a GMC dealer. More
by Fusion15
Employees Worked With
David Steffen
May 03, 2020
Honestly and up front when they fix my Terrain. That the key with me when it come with everything. Adam also kept me well thought informed with everything they did. key with me when it come with everything. Adam also kept me well thought informed with everything they did. More
by Masso Camilleri
Verified CustomerEmployees Worked With
Adam Estes
May 01, 2020
Arnie Bauer Buick GMC The entire team worked to accomplish this transaction; especially considering COVID-19; which forces everyone to think outside the box to find ways to The entire team worked to accomplish this transaction; especially considering COVID-19; which forces everyone to think outside the box to find ways to achieve the goal. Thank you to all. More
by Michael Bonet
Employees Worked With
Alyssa Gomez, Angie Chalmers, Alexis Malecha
May 01, 2020
Family atmosphere and leading the area in service!! The dealership was impressive compared to others in the area. Special coupon helped my service repairs. Thank you!!!! dealership was impressive compared to others in the area. Special coupon helped my service repairs. Thank you!!!! More
by factory07
Employees Worked With
David Brdar, Alex Cleetus, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, JOSEPH Gromala, Jessica McCormick, Jacob Koehne, Corey Dockery
May 01, 2020
I CAME IN FOR OIL CHANGE COREY WAS REALLY NICE TO ME ABOUT WHAT I NEEDED VERY PLEASANT, SO THE NEXT TIME I COME IN I RATHER TALK TO COREY OK. THANKS FOR BEING SO NICE TO ME REALLY APPERICATE YOU. ABOUT WHAT I NEEDED VERY PLEASANT, SO THE NEXT TIME I COME IN I RATHER TALK TO COREY OK. THANKS FOR BEING SO NICE TO ME REALLY APPERICATE YOU. More
by Cecilcoleman38
Employees Worked With
Corey Dockery
May 01, 2020
They were friendly and professional it was an pleasant experience. .my vehicle is running like new and my wife loves it , I will recommend them to a friend experience. .my vehicle is running like new and my wife loves it , I will recommend them to a friend More
by Anthonyyulett
Employees Worked With
Corey Dockery
April 28, 2020
Perfect sales team Perfect easy purchase. Really.. I mean it. Alyssa alway make the Purchase worth our time. We have purchased Cadillac, Buick’s And GMC’s. Alyssa has a Perfect easy purchase. Really.. I mean it. Alyssa alway make the Purchase worth our time. We have purchased Cadillac, Buick’s And GMC’s. Alyssa has always been involved in the purchase. Just Perfect More
by GRANDMANICE
Employees Worked With
Alyssa Gomez, Henry Horton
April 27, 2020
I have always received excellent service at Arnie Bauer. The service advisors are always friendly and professional and explain fully what services/repairs will be completed on my car. The service advisors are always friendly and professional and explain fully what services/repairs will be completed on my car. More
by RSQUARED1109
Employees Worked With
Bill Neibert
April 21, 2020
I usually have nothing but great things to say about this dealership. This time I was highly disappointed. I took my car in Thursday and the work wasn’t finished until Monday. (I had one wheel bearing replac dealership. This time I was highly disappointed. I took my car in Thursday and the work wasn’t finished until Monday. (I had one wheel bearing replaced) The communication could have been a lot better with the car’s progress. Pricing for the work was not transparent at all. I also mentioned a slight electrical issue with the cue system upon arrival and when I got the car back the entire system did not work. Disappointed is an understatement. More
by AMARISBURNETT123
Employees Worked With
Not sure
