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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

May 19, 2020

Service was prompt, courteous, and effective. I’m always pleased by the service I receive at this dealership. They are a first/class operation that will continue to get my business. More

by Dahagestad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 18, 2020

Smooth as silk. Very pleasant experience with a knowledgeable salesman. Facility was clean. We felt like we purchased a brand new car rather than a previously owned More

by ZEHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina in finance, Norm Mitchell
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

May 18, 2020

Purchase a New 2020 Cadillac great salesman . The showroom was nice and clean, the employees met you with a smile wanting to assist you. The salesman Were nice we took a walk around to see diffe More

by BWMAX66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Rowland Laird
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 18, 2020

They’re a nice, down to earth sales team. This is my second new purchase with Angie. I’ll definitely recommend Arnie Bauer to anyone, and I will be returning to them in the future!!! More

by Nathons10
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Angie Chalmers, David Brdar
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2020

Love Arnie Bauer the Best Customer Service .I've been with this Company for over 20 years I've purchased 2 cars and XLR and Ats and I owed 2 escalade .....So Arnie Bauer is only for me as you can tells.. More

by DRICHTON
Recommend Dealer
Yes
Employees Worked With
Adam Estes
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Cadillac as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a wonderful day!

May 18, 2020

Good service Service was on time. Mile Werner is the best. The facility area was clean. I didn’t take long for the service. I will purchase another car in time. More

by LRAY1938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
May 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2020

Always good service - Bill Neibert has great customer servic Tom Sinon & Bret Pechtold always make time to talk & check in. It’s why we’ve purchased four Cadillac’s from them over the years More

by WYONKAITIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Thomas Sinon, Bill Neibert
May 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2020

Good service. They gave me a loaner car. Marc kept me informed of all the services needed and let me decide if I wanted it done. Also gave me the price so I wasn’t surprised by the bill. More

by DHANEY2
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 15, 2020

Very thorough, personable and accommodating. I would recommend them everyone. I dealt with the auto collision center in Chicago Heights Illinois. Toby was my representative. More

by MISSFRANNYZ
Recommend Dealer
Yes
Employees Worked With
Toby
May 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2020

Pleasantly, I felt so what safe even though I saw one lady in the waiting area without a mask, I didnt understand that. Overall my service was excellent. More

by CECE8085
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Cadillac and we hope to see you again.

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