Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,098 reviews
June 08, 2020
Love working with the Arnie Bauer team!Customer service Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy wi Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy with our experience! More
by Katzorama
Verified CustomerEmployees Worked With
Tom Pagoria, Mike Werner
June 07, 2020
The parts & service departments were very professional handling the issues with my truck! My car was fixed in a very timely manner & I’ll definitely visit this dealership again! handling the issues with my truck! My car was fixed in a very timely manner & I’ll definitely visit this dealership again! More
by jthom184
Employees Worked With
JOSEPH Gromala, Corey Dockery
June 05, 2020
Brakes were squeaking My 2017 Cadillac XT5 is still under warranty so my brake pads were replaced. Bill informed me that the pads were replaced because Cadillac no longer u My 2017 Cadillac XT5 is still under warranty so my brake pads were replaced. Bill informed me that the pads were replaced because Cadillac no longer uses the pads that were on my vehicle. Bill always provides excellent service to me More
by lbmiller27
Employees Worked With
Bill Neibert
June 05, 2020
As usual, I was in and out. I came in for an oil change. Mike explained what I needed. Additionally I had questions about my warranty coverage. He provided me with the information I needed. I was i Mike explained what I needed. Additionally I had questions about my warranty coverage. He provided me with the information I needed. I was impressed the way the seating g was arranged that allowed for social distancing!!! Thank you!!! More
by ITS.TIS
Employees Worked With
Mike Werner
May 29, 2020
Sales person aka Rickey vandleer was excellent worked with us explaining everything.very knowledgeable of the truck and terms of the financial end also we had a lot in common one of the better experience with us explaining everything.very knowledgeable of the truck and terms of the financial end also we had a lot in common one of the better experiences I had ever buying a vehicle from a dealer More
by cwinterfeld2
Employees Worked With
Rickey and Trina
May 25, 2020
Mike was very professional, as always.I appreciate that Mike was very professional, as always. I appreciate that he wore his masks and made me feel comfortable being at the Matteson location during this ep Mike was very professional, as always. I appreciate that he wore his masks and made me feel comfortable being at the Matteson location during this epidemic ###LifetimeBuickOwner### More
by DDWOODS173
Employees Worked With
Mike Werner
May 22, 2020
I have been very pleased with the service & service advisors. All my issues are quickly addressed. Rarely has follow up been required for any issue. advisors. All my issues are quickly addressed. Rarely has follow up been required for any issue. More
by PAMELAMEYER55
Employees Worked With
Adam Estes, Bill Neibert
