Arnie Bauer Buick GMC Cadillac
Matteson, IL
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They have an excellent service department . They are always very helpful and take good care our three vehicles. I would recommend them . They are a good reason to buy a car from Arnie Bauet always very helpful and take good care our three vehicles. I would recommend them . They are a good reason to buy a car from Arnie Bauet More
This service department is second to none. Big xxxxxxto Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it h Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it had a condenser in stock and my diagnostic appointment turned into a resolution and I drove away with ice cold AC. Thanks again Corey. I will only come back to this service department for all my vehicle needs. More
This dealership is always clean and its staff are always professional. I highly recommend this facility to purchase a vehicle and to repair your vehicle. professional. I highly recommend this facility to purchase a vehicle and to repair your vehicle. More
Mike was AWESOME! He was very friendly and provided excellent service! He gave me Detailed information and recommendations for My car. The young lady at the cashier was very pleasant and friendly too excellent service! He gave me Detailed information and recommendations for My car. The young lady at the cashier was very pleasant and friendly too More
They were friendly enough, no issues with that, however I feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that war feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that warned of low coolant. The only way that would happen is if the service department cleared the code. More
Love working with the Arnie Bauer team!Customer service Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy wi Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy with our experience! More
The parts & service departments were very professional handling the issues with my truck! My car was fixed in a very timely manner & I’ll definitely visit this dealership again! handling the issues with my truck! My car was fixed in a very timely manner & I’ll definitely visit this dealership again! More
Brakes were squeaking My 2017 Cadillac XT5 is still under warranty so my brake pads were replaced. Bill informed me that the pads were replaced because Cadillac no longer u My 2017 Cadillac XT5 is still under warranty so my brake pads were replaced. Bill informed me that the pads were replaced because Cadillac no longer uses the pads that were on my vehicle. Bill always provides excellent service to me More
As usual, I was in and out. I came in for an oil change. Mike explained what I needed. Additionally I had questions about my warranty coverage. He provided me with the information I needed. I was i Mike explained what I needed. Additionally I had questions about my warranty coverage. He provided me with the information I needed. I was impressed the way the seating g was arranged that allowed for social distancing!!! Thank you!!! More