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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

June 14, 2020

You'll are fine with your assistance to but I have a 2016 regal rides as smooth as the service at dealer ship to realize I can accelerate up to 85 or 100 mph in secs. And all is remarkable! More

by Raypeja1375
Recommend Dealer
Yes
Employees Worked With
All service and members satisfaction
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for the positive review and high star rating! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. We hope you have a great day!

June 13, 2020

They were friendly and knowledgeable didn't play games and that made me feel Comfortable I would go there for all my service needs Dave that helped was very good More

by OLYMPIA0
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to hear that you found our staff to be so friendly and knowledgeable! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

June 12, 2020

Adam is great . He remembers me whenever I come in & I'm not there that often. He's very friendly, professional & knowledgeable. I highly recommend this dealersh More

by HEADN2AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Adam and the team here at Arnie Bauer Buick GMC Cadillac. Have a lovely day!

June 12, 2020

Professional. Respectful. Done in reasonable amount of time. Everyone in dealership was respectful. All of them greeted me and expressed genuine concern to be sure I was taken care of. More

by OPLIONDANW
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2020

WHEN I SCHEDULE AN APPOINTMENT... I GET SERVICED IMMEDIATELY. I ALSO GET AN UPDATE ON MY VEHICLE. AWESOME SERVICE EVERY TIME. IT ALSO HELPS THAT IT'S A VERY CLEAN ENVIROMENT & THEY GET AN A P More

by MSMEOW4YOU
Recommend Dealer
Yes
Employees Worked With
SORRY THAT PERSON ISN'T NAMED... I HAVEN'T DEALT WITH SALES IN YEARS
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

June 12, 2020

They have an excellent service department . They are always very helpful and take good care our three vehicles. I would recommend them . They are a good reason to buy a car from Arnie Bauet More

by DENAUT
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is dedicated to delivering excellent service to all of our guests so we are glad to hear we took such great care of you. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

June 11, 2020

This dealership is always clean and its staff are always professional. I highly recommend this facility to purchase a vehicle and to repair your vehicle. More

by QUEENNTRINA
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about our dealership! Your recommendation means so much to us and we're happy to have earned it! Safe travels!

June 11, 2020

Mike was AWESOME! He was very friendly and provided excellent service! He gave me Detailed information and recommendations for My car. The young lady at the cashier was very pleasant and friendly too More

by ROBINSONY2K
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to deliver exceptional service to our customers so we're glad to hear that Mike did such a great job! Please let us know if there is anything else you may need from us; we're always happy to help!

June 11, 2020

This service department is second to none. Big xxxxxxto Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it h More

by Konrad
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Corey Dockery
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case with Corey and the team. It means so much to us to have your trust in our business, and we are proud to have earned it! Feel free to reach out to us if you ever need anything else. Have a fantastic day!

June 08, 2020

They were friendly enough, no issues with that, however I feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that war More

by DRIFTWOODSPORT
Recommend Dealer
No
Employees Worked With
Jacob Koehne
Jun 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (708) 720-1900 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.

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