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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

June 12, 2020

They have an excellent service department . They are always very helpful and take good care our three vehicles. I would recommend them . They are a good reason to buy a car from Arnie Bauet More

by DENAUT
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is dedicated to delivering excellent service to all of our guests so we are glad to hear we took such great care of you. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

June 11, 2020

This service department is second to none. Big xxxxxxto Corey. I came in to diagnose my AC blowing hot air in my Escalade with only 40 thousand miles on it. Corey did exactly as promised but on top of it h More

by Konrad
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Corey Dockery
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case with Corey and the team. It means so much to us to have your trust in our business, and we are proud to have earned it! Feel free to reach out to us if you ever need anything else. Have a fantastic day!

June 11, 2020

This dealership is always clean and its staff are always professional. I highly recommend this facility to purchase a vehicle and to repair your vehicle. More

by QUEENNTRINA
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about our dealership! Your recommendation means so much to us and we're happy to have earned it! Safe travels!

June 11, 2020

Mike was AWESOME! He was very friendly and provided excellent service! He gave me Detailed information and recommendations for My car. The young lady at the cashier was very pleasant and friendly too More

by ROBINSONY2K
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to deliver exceptional service to our customers so we're glad to hear that Mike did such a great job! Please let us know if there is anything else you may need from us; we're always happy to help!

June 08, 2020

They were friendly enough, no issues with that, however I feel full disclosure on the used truck I bought did not happen. There is an issue that was covered up by deleting codes from the info center that war More

by DRIFTWOODSPORT
Recommend Dealer
No
Employees Worked With
Jacob Koehne
Jun 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (708) 720-1900 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.

June 08, 2020

Love working with the Arnie Bauer team!Customer service Love working with the Arnie Bauer team! Customer service is great, cars are always ready when promised. Facility is neat and clean. Always happy wi More

by Katzorama
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Mike Werner
Jun 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2020

The parts & service departments were very professional handling the issues with my truck! My car was fixed in a very timely manner & I’ll definitely visit this dealership again! More

by jthom184
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala, Corey Dockery
Jun 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

June 05, 2020

Brakes were squeaking My 2017 Cadillac XT5 is still under warranty so my brake pads were replaced. Bill informed me that the pads were replaced because Cadillac no longer u More

by lbmiller27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bill here at Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

June 05, 2020

As usual, I was in and out. I came in for an oil change. Mike explained what I needed. Additionally I had questions about my warranty coverage. He provided me with the information I needed. I was i More

by ITS.TIS
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 09, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

June 04, 2020

They did a great job and we will continue to come. Do I need to write an essay about your service dept , they did s go job!! More

by LESHEMK
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Jun 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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