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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

June 18, 2020

Mike was very friendly, knowledgeable and professional. He was not pushing any extra service. Mike set me up in a waiting are where I could work. He also accommodated an earlier start time. More

by DJIRACEK
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2020

Got my 2013 cts back with a bill of almost $1300 dollars.There was obvious damage to plastic plate around gear shift that was not there when I brought it in. The oil was 30% they didn't bother to ch More

by Walter
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jun 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (708) 720-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 17, 2020

I recently bought a car from there and everyone was so helpful and knowledgeable. They made a very stressful experience easy and weren't pushy at all. I have bought and will continue to buy my cars from More

by JLKANNB
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Bill Neibert
Jun 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2020

This dealership and the people are fantastic. They have always been helpful. On this day, I drove in on a Saturday morning and was taken care of right away. Corey was very helpful. More

by kkredensRUNS5k
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about our dealership and staff! If you ever need anything else from us, please feel free to give us a call or stop by. Have a lovely day!

June 15, 2020

Hi my name chiquita, I came in for a recall. I was very satisfied overall and Bill was nice the entire time I was there. More

by Chiquita MC.
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case with Bill. Please let us know if there is anything else you may need from us; we're always happy to help!

June 14, 2020

You'll are fine with your assistance to but I have a 2016 regal rides as smooth as the service at dealer ship to realize I can accelerate up to 85 or 100 mph in secs. And all is remarkable! More

by Raypeja1375
Recommend Dealer
Yes
Employees Worked With
All service and members satisfaction
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for the positive review and high star rating! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. We hope you have a great day!

June 13, 2020

They were friendly and knowledgeable didn't play games and that made me feel Comfortable I would go there for all my service needs Dave that helped was very good More

by OLYMPIA0
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to hear that you found our staff to be so friendly and knowledgeable! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

June 12, 2020

Adam is great . He remembers me whenever I come in & I'm not there that often. He's very friendly, professional & knowledgeable. I highly recommend this dealersh More

by HEADN2AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Adam and the team here at Arnie Bauer Buick GMC Cadillac. Have a lovely day!

June 12, 2020

Professional. Respectful. Done in reasonable amount of time. Everyone in dealership was respectful. All of them greeted me and expressed genuine concern to be sure I was taken care of. More

by OPLIONDANW
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2020

WHEN I SCHEDULE AN APPOINTMENT... I GET SERVICED IMMEDIATELY. I ALSO GET AN UPDATE ON MY VEHICLE. AWESOME SERVICE EVERY TIME. IT ALSO HELPS THAT IT'S A VERY CLEAN ENVIROMENT & THEY GET AN A P More

by MSMEOW4YOU
Recommend Dealer
Yes
Employees Worked With
SORRY THAT PERSON ISN'T NAMED... I HAVEN'T DEALT WITH SALES IN YEARS
Jun 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

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