Arnie Bauer Buick GMC Cadillac
Matteson, IL
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The team in the Service Department always takes good care of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. More
It was a very smooth and great experience buying here It was a very smooth and great experience buying here from on line. I live in SW Missouri and it could not have gone any better. This is a dealer It was a very smooth and great experience buying here from on line. I live in SW Missouri and it could not have gone any better. This is a dealer I will highly recommend to anyone. More
Excellent customer service provided from making the service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if ev service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if everything is ok or if something needs attention too. The service wait time is never beyond an hour. More
As per several years if not decades we have had the best professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! More
The dealership took real good care of me. My car problem was diagnosed and the parts were ordered. They will continue to get all my future business. was diagnosed and the parts were ordered. They will continue to get all my future business. More
Mark was upset that people arrived 15 minutes before the appointment and expressed it to customers. This was unnecessary. I also questioned the difference in price on what was quoted and listed on the websi appointment and expressed it to customers. This was unnecessary. I also questioned the difference in price on what was quoted and listed on the website. I never received a clear explanation. More
Another satisfied customer that was serviced at Arnie Bauer. Both Adam and Corey provided exceptional customer service. Knowledgable and didn't quit until the service was complete and we both was satisfi Bauer. Both Adam and Corey provided exceptional customer service. Knowledgable and didn't quit until the service was complete and we both was satisfied. Will do bus More
I came in for the Service Dept. I Drove out in a Beautiful 2020 Encore. Greg and Trina were absolutely Awesome. Everyone was Professional, pleasant and friendly. The business facility and bathroom Beautiful 2020 Encore. Greg and Trina were absolutely Awesome. Everyone was Professional, pleasant and friendly. The business facility and bathroom was Clean and Comfortable. The Social Distancing was very important to me. Thank you for a very uplifting experience and great day. More
Dealership experience Friendly helpful salesman, no pressure . Questions were answered in a straightforward manner, The people in the showroom all were taking precautions t Friendly helpful salesman, no pressure . Questions were answered in a straightforward manner, The people in the showroom all were taking precautions to prevent the spread of the virus. This was good to see. There was not one thing I could point out for improvement. The entire car buying experience was positive. That is in itself rarely found. More