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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

June 24, 2020

The team in the Service Department always takes good care of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. More

by KEVFLY224
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jun 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2020

It was a very smooth and great experience buying here It was a very smooth and great experience buying here from on line. I live in SW Missouri and it could not have gone any better. This is a dealer More

by KINGPRI
Recommend Dealer
Yes
Employees Worked With
David Brdar
Jun 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

June 24, 2020

Excellent customer service provided from making the service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if ev More

by SONGBIRD.HART
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert, Jessica McCormick
Jun 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

June 24, 2020

As per several years if not decades we have had the best professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! More

by Joanna
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Jun 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2020

The dealership took real good care of me. My car problem was diagnosed and the parts were ordered. They will continue to get all my future business. More

by COREYWELLS_USMC
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Corey Dockery
Jun 23, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad to hear our team took such great care of you and your vehicle. Please let us know if there is anything else you may need from us; we're always happy to help!

June 19, 2020

Mark was upset that people arrived 15 minutes before the appointment and expressed it to customers. This was unnecessary. I also questioned the difference in price on what was quoted and listed on the websi More

by MSLETOYA
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jun 23, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are disappointed to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (708) 720-1900 when you have a chance. Thank you, and we look forward to hearing from you.

June 19, 2020

Another satisfied customer that was serviced at Arnie Bauer. Both Adam and Corey provided exceptional customer service. Knowledgable and didn't quit until the service was complete and we both was satisfi More

by Jimeshia.rice
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Corey Dockery
Jun 23, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

June 19, 2020

I came in for the Service Dept. I Drove out in a Beautiful 2020 Encore. Greg and Trina were absolutely Awesome. Everyone was Professional, pleasant and friendly. The business facility and bathroom More

by Val
Recommend Dealer
Yes
Employees Worked With
Trina......Excellent ., Greg Parker, Corey Dockery
Jun 23, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Greg and Trina. If you need anything else, we're always happy to assist. Enjoy your new Encore!

June 18, 2020

Overall the service at Arnie Bauer is great. My service visit was completed in a timely manner and at a reasonable price. Very friendly staff. More

by gyweatherly
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jun 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2020

Dealership experience Friendly helpful salesman, no pressure . Questions were answered in a straightforward manner, The people in the showroom all were taking precautions t More

by JPREVOST54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Jun 19, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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