
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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When I brought my car in the people at the front desk were extremely nice and courteous. The mechanics took great care of my car so thank you very much were extremely nice and courteous. The mechanics took great care of my car so thank you very much More
I was charged $150 dollars for a 5 min diagnostic test to see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 More
I purchased a vehicle with a trade in from about 200 miles away. We negotiated a deal over the phone on both vehicles and when I arrived at the dealership everything we discussed held true. They had one miles away. We negotiated a deal over the phone on both vehicles and when I arrived at the dealership everything we discussed held true. They had one issue where new tires were not balanced but offered to send a reimbursement for having to do it on my own. More
I enjoy doing business with you guys do awesome work I will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job More
Service could be better, i was just there for oil change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. More
The team in the Service Department always takes good care of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. of me and my vehicles. Also very pleased with the way they communicate and update me while my truck is in the dealer for service. More
It was a very smooth and great experience buying here It was a very smooth and great experience buying here from on line. I live in SW Missouri and it could not have gone any better. This is a dealer It was a very smooth and great experience buying here from on line. I live in SW Missouri and it could not have gone any better. This is a dealer I will highly recommend to anyone. More
Excellent customer service provided from making the service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if ev service appointment, to waiting in the service area, which is always clean and beverages are always offered. The service team always inform you if everything is ok or if something needs attention too. The service wait time is never beyond an hour. More
As per several years if not decades we have had the best professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! professional experience with Arnie Bauer, both in purchasing new cars and continued reliability of the service department. Thank you for all you do ! More
The dealership took real good care of me. My car problem was diagnosed and the parts were ordered. They will continue to get all my future business. was diagnosed and the parts were ordered. They will continue to get all my future business. More