
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Bill Niebert was exceptional to work with In the service department and in the over three years I leased I have had very good experiences with the service department. department and in the over three years I leased I have had very good experiences with the service department. More
I thought the service department was wonderful. They kept me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and very good at assisting me. More
I sell Tools to the Cadillac location and figured I would give them a try. Fantastic service from start to finish. Car looks amazing and the work was completed ahead of schedule. This is a Pro Oper give them a try. Fantastic service from start to finish. Car looks amazing and the work was completed ahead of schedule. This is a Pro Operation. I would absolutely recommend this establishment to my friends Larry Maas Snapon Tool Franchisee More
Our service was great.Bill let me know our tires were worn and needed to be replaced. I am greatful since we are planning a trip. He is very good to deal and helpful worn and needed to be replaced. I am greatful since we are planning a trip. He is very good to deal and helpful More
OIL CHANGE FOR 2013 BUICK LACROSSE My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read some favorite Bible scriptures. Thanks, Mr. Diehl for the senior discount. More
Went with no appointment for an oil change and told me it was a 2 to 3 hour wait, to make an appt. better for the next day which makes sense of course. Came in the next day WITH appt. and still took 2hrs 45m was a 2 to 3 hour wait, to make an appt. better for the next day which makes sense of course. Came in the next day WITH appt. and still took 2hrs 45mins!! Could have done it the 1st time I took it and not drive twice from Indiana the next day for the same thing.. More
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. More
This is the only dealer I trust with my vehicle. Great service and nice people make it simple and easy. Technology is great with text reminders and such. service and nice people make it simple and easy. Technology is great with text reminders and such. More
Excellent and timely services. It would be even better if coupons and/or specials were often. The wait time was reasonable for the service provided. coupons and/or specials were often. The wait time was reasonable for the service provided. More
Great customer service. I love the personal attention they give every customer. More of a family than a business! Really enjoy my service visits! Will only service my Cadallic there! they give every customer. More of a family than a business! Really enjoy my service visits! Will only service my Cadallic there! More