Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Went with no appointment for an oil change and told me it was a 2 to 3 hour wait, to make an appt. better for the next day which makes sense of course. Came in the next day WITH appt. and still took 2hrs 45m was a 2 to 3 hour wait, to make an appt. better for the next day which makes sense of course. Came in the next day WITH appt. and still took 2hrs 45mins!! Could have done it the 1st time I took it and not drive twice from Indiana the next day for the same thing.. More
Love this dealership! Been coming here for a long time to buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. buy and get my vehicle serviced. Keep up the good work and thank you for always being friendly. More
This is the only dealer I trust with my vehicle. Great service and nice people make it simple and easy. Technology is great with text reminders and such. service and nice people make it simple and easy. Technology is great with text reminders and such. More
Excellent and timely services. It would be even better if coupons and/or specials were often. The wait time was reasonable for the service provided. coupons and/or specials were often. The wait time was reasonable for the service provided. More
Great customer service. I love the personal attention they give every customer. More of a family than a business! Really enjoy my service visits! Will only service my Cadallic there! they give every customer. More of a family than a business! Really enjoy my service visits! Will only service my Cadallic there! More
When I brought my car in the people at the front desk were extremely nice and courteous. The mechanics took great care of my car so thank you very much were extremely nice and courteous. The mechanics took great care of my car so thank you very much More
I was charged $150 dollars for a 5 min diagnostic test to see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 see if a oil leak under my Buick was from the past oil change that your Dept did. So I will be servicing my vehicle at another dealership. 06/02/2020 More
I purchased a vehicle with a trade in from about 200 miles away. We negotiated a deal over the phone on both vehicles and when I arrived at the dealership everything we discussed held true. They had one miles away. We negotiated a deal over the phone on both vehicles and when I arrived at the dealership everything we discussed held true. They had one issue where new tires were not balanced but offered to send a reimbursement for having to do it on my own. More
I enjoy doing business with you guys do awesome work I will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job will continue to do business with you long as you continue to take care of me in the best way possible thank you for your help great job More
Service could be better, i was just there for oil change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. change, my check engine light was on, they reset it instead of fixing it.now the light is back on, no i wasn't HAPPY with that. More