Arnie Bauer Buick GMC Cadillac
Matteson, IL
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Excellent communication, responsiveness, and service. Arnie Bauer GMC has been a top quality dealership for a long time. I would highly recommend them to anyone looking to purchase or service a vehic Arnie Bauer GMC has been a top quality dealership for a long time. I would highly recommend them to anyone looking to purchase or service a vehicle. More
Customer service Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a new or used car. More
Jack xxx people and technicians with stupidity says transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack x transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack xxx technical and bosses More
I was talked into getting clear coat which I didn’t want and my last lease I received 3 oil changes this time only ONE.I will not recommend or use Arnie Bauer when this lease is up. and my last lease I received 3 oil changes this time only ONE.I will not recommend or use Arnie Bauer when this lease is up. More
Did not disclose all charges when turned in lease. A disposition fee is being charge at the end of my lease which based, on what I read, it can be waived. Surprised Arnie Bauer can get that resolved. A disposition fee is being charge at the end of my lease which based, on what I read, it can be waived. Surprised Arnie Bauer can get that resolved. The charge was almost $ 500.00. The vehicle was part of a purchase I made at Arnie Bauer and should have been disclosed the amount...which it was not. Also...my vehicle was turned in with 12,000 less than contracted amount...which I paid a premium for the additional miles. I guess it was my bad that I didn't ask more questions but I assumed Arnie Bauer was purchasing the vehicle to re-sell...obviously not the case. More
Bill Niebert was exceptional to work with In the service department and in the over three years I leased I have had very good experiences with the service department. department and in the over three years I leased I have had very good experiences with the service department. More
I thought the service department was wonderful. They kept me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and me informed of what was going on and how long it might take. It actually took a lot less time than I thought it would. They were very informative and very good at assisting me. More
I sell Tools to the Cadillac location and figured I would give them a try. Fantastic service from start to finish. Car looks amazing and the work was completed ahead of schedule. This is a Pro Oper give them a try. Fantastic service from start to finish. Car looks amazing and the work was completed ahead of schedule. This is a Pro Operation. I would absolutely recommend this establishment to my friends Larry Maas Snapon Tool Franchisee More
Our service was great.Bill let me know our tires were worn and needed to be replaced. I am greatful since we are planning a trip. He is very good to deal and helpful worn and needed to be replaced. I am greatful since we are planning a trip. He is very good to deal and helpful More
OIL CHANGE FOR 2013 BUICK LACROSSE My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read My appointment went as scheduled. My wait-time usually takes about one to two hours which gives me time to consume a delicious cup of coffee and read some favorite Bible scriptures. Thanks, Mr. Diehl for the senior discount. More