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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
June 29, 2020
The service staff are affable and always a pleasure to deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. More
by victorsilmon
Verified CustomerEmployees Worked With
Mark Diehl, Mike Werner
June 29, 2020
Although I did not purchase my Silverado at Arnie Bauer.. servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one shop for the last 10 years .. The adjustment to GMC Arnie Bauer was a no brainer when dealing with Mark Diehl! thank you Mark! More
by B.Brandon
Employees Worked With
Mark Diehl
June 27, 2020
Purchased my Buick Enclave in 2011 and have had all my service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon availa service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon available which is always a little off my bill. Always recommend this dealership More
by Mammaralph
Employees Worked With
Usually is it with my salesman Tom Peggoria, Mike Werner
June 27, 2020
The service writer greeted me and had the vehicle back in a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. More
by JWELCOME
Employees Worked With
Bill Neibert
June 26, 2020
Jack xxx people and technicians with stupidity says transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack x transmission fluid leaking but it was oil that spill when I refill it awhile ago. No transmission marks in garage or parking area where every. Jack xxx technical and bosses More
by ccoleman59
Employees Worked With
Ps your jack xxx technical skills, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick, Corey Dockery, Mark Snyder
June 26, 2020
Customer service Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a Arnie Bauer has professional staff members that are in tune with providing great customer service to all of it's customers whether they are pursuing a new or used car. More
by LMILLER7807
Employees Worked With
Thomas Sinon, Henry Horton
June 26, 2020
Excellent communication, responsiveness, and service. Arnie Bauer GMC has been a top quality dealership for a long time. I would highly recommend them to anyone looking to purchase or service a vehic Arnie Bauer GMC has been a top quality dealership for a long time. I would highly recommend them to anyone looking to purchase or service a vehicle. More
by JDD
Employees Worked With
Adam Estes, Bill Neibert
June 25, 2020
I was talked into getting clear coat which I didn’t want and my last lease I received 3 oil changes this time only ONE.I will not recommend or use Arnie Bauer when this lease is up. and my last lease I received 3 oil changes this time only ONE.I will not recommend or use Arnie Bauer when this lease is up. More
by BCZUPRYNSKI
Employees Worked With
Bill Neibert
June 25, 2020
Did not disclose all charges when turned in lease. A disposition fee is being charge at the end of my lease which based, on what I read, it can be waived. Surprised Arnie Bauer can get that resolved. A disposition fee is being charge at the end of my lease which based, on what I read, it can be waived. Surprised Arnie Bauer can get that resolved. The charge was almost $ 500.00. The vehicle was part of a purchase I made at Arnie Bauer and should have been disclosed the amount...which it was not. Also...my vehicle was turned in with 12,000 less than contracted amount...which I paid a premium for the additional miles. I guess it was my bad that I didn't ask more questions but I assumed Arnie Bauer was purchasing the vehicle to re-sell...obviously not the case. More
by WWELTON
Employees Worked With
Alexis Malecha
