Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
July 01, 2020
I appreciate the service that I received and I will be more than happy to return with any other problems or issues or even if I decide to buy a new vehicle in the future more than happy to return with any other problems or issues or even if I decide to buy a new vehicle in the future More
by BRUCEGASTONSR
Verified CustomerEmployees Worked With
Mark Diehl
July 01, 2020
Rowland and Trina was amazing. I will definitely recommend my people to come to this dealership. Excellent customer service and the cars are clean and beautiful. recommend my people to come to this dealership. Excellent customer service and the cars are clean and beautiful. More
by TYSONBROWN63
Employees Worked With
Rowland Laird
July 01, 2020
Bill was knowledgable, courteous and very professional. He was helpful with answering all my questions and concerns. Would always give Bill a positive referral to any other customer. He was helpful with answering all my questions and concerns. Would always give Bill a positive referral to any other customer. More
by BLESSED853
Employees Worked With
Bill, Neibert, Bill Neibert
June 30, 2020
Knew what I wanted done and did it! Not able to drive yet and my car was sick - they arranged pick up and took care of all my problems and delivered it back to me. So very thankful and Not able to drive yet and my car was sick - they arranged pick up and took care of all my problems and delivered it back to me. So very thankful and hope to be able to drive again soon. More
by classc1
Employees Worked With
dave stefan, Adam Estes
June 30, 2020
purpose of buying a car during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decid during the past four years while leasing my 2017 terrain i was very please with the service s that was provided.at the end of my lease period i decided to lease a 2020 terrain based on the experiences i had with the 2017. More
by CALDON548
Employees Worked With
Alyssa Gomez, David Brdar, Rowland Laird, Alyssa Farkas, Greg Parker, Mark Diehl, Adam Estes, Jessica McCormick, Chase Pickett, Corey Dockery
June 29, 2020
The service staff are affable and always a pleasure to deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. More
by victorsilmon
Employees Worked With
Mark Diehl, Mike Werner
June 29, 2020
Although I did not purchase my Silverado at Arnie Bauer.. servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one shop for the last 10 years .. The adjustment to GMC Arnie Bauer was a no brainer when dealing with Mark Diehl! thank you Mark! More
by B.Brandon
Employees Worked With
Mark Diehl
June 27, 2020
Purchased my Buick Enclave in 2011 and have had all my service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon availa service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon available which is always a little off my bill. Always recommend this dealership More
by Mammaralph
Employees Worked With
Usually is it with my salesman Tom Peggoria, Mike Werner
June 27, 2020
The service writer greeted me and had the vehicle back in a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. More
by JWELCOME
Employees Worked With
Bill Neibert
