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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

July 21, 2020

I’ve Purchased numerous Vehicles for Family and Myself, from their days in Chicago Heights to Matteson. I believe in their Service to the Products they Sale. More

by SFC(RET) Evans U.S. Army
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jul 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for reaching out. We are very happy we could provide you and your family with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 20, 2020

The best customer service. Caring and knowledgeable, prompt and efficient. We were in trouble, on a long road trip with a car problem on a very hot Saturday afternoon. Arnie Bauer folks got us back on t More

by Jim
Recommend Dealer
Yes
Employees Worked With
I do not have the names, but the service technician and even the car detail young man were extremely courteous and helpful. , Adam Estes
Jul 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 18, 2020

Efficient and courteous follow thru from internet staff. Very organized, well run business. Very knowledgeable and helpful staff. Looking forward to sending you new customers. More

by SKATEJOCKY
Recommend Dealer
Yes
Employees Worked With
Elvia, Miranda, Alyssa Gomez, Henry Horton, Alexis Malecha
Jul 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2020

Brought my car in to replace part they damaged on my previous visit. After waiting 3 weeks I finally called them.they told me 3or4 days ,they must have forgotten about me.I asked them to put my summer t More

by Walter
Recommend Dealer
No
Employees Worked With
Bill Neibert
Aug 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (708) 720-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 17, 2020

My first visit (though not for my car) was great! Getting it ready for my son to take back to college. Prompt friendly helpful service. Patient with my questions. Thank you! More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jul 20, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

July 16, 2020

Thumbs up Arnie Bauer!!! Always a pleasant experience at Arnie Bauer. Mark was my service consultant, he went over all information with me when my service was completed. Excel More

by DZMUDKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you found our team was so knowledgeable and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!

July 16, 2020

My experience with the service department went very well. Mark explained everything and was very courteous. I will continue to patronize Arnie Bauer Cadillac Service. More

by OLOUIS10
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 15, 2020

I brought my gmc acadia in for warranty service. The paint was peeling off the rims. I made an appointment and was expecting to have argue about getting my vehicle fixed. IT Was the exact opposite mike More

by drstafie
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jul 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 15, 2020

Clean facility,welcome atmosphere,friendly staff, great sales staff,service advisor was efficient and adept at dealing with the public......not pushy when keeping me informed about what needs to be looked More

by L.B.
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jul 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for sharing your positive feedback about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 15, 2020

Great experience!!!We will definitely be back when we Great experience!!! We will definitely be back when we need another vehicle. Alex was great. Finance dept was very helpful. Smooth transaction and More

by BRUWIN
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alex Cleetus
Jul 16, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

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