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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.3
2,097 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,097 reviews

June 13, 2022

On arrival for service the service area was prepared for me with all my information. More

by RIRO2425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
June 12, 2022

Was in for an oil change but seeing my tires had been “curbed” so much I ask the service advisor Uncle Vinny if they had time to switch them around seeing I didn’t have that on scheduled service. Uncle V More

by Silverado LTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uncle Vinny
June 10, 2022

Excellent work and excellent customer service I’m very satisfied especially to Mr.Toby. Thank you More

by 47jameskeith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby body shop
June 09, 2022

Awful. Dude couldn't call me back for 2 days and then the car was sold. More

by hubert2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Bakr
Jun 10, 2022 -

Arnie Bauer Buick GMC Cadillac responded

We apologize for any miscommunication. We strive for a 100% satisfaction on all levels here at Arnie Bauer. Unfortunately, on this review there is no contact information for us to follow up with you on. Please reach out to our Customer Service Manager Jessica, at 708-720-7363 to better assist you. We look forward to speaking with you.

June 09, 2022

Always a excellent choice for come to your place of service never displeased and the people are very friendly More

by george.sims42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, David Steffan
June 08, 2022

Good timely service honest people. Good good good goodgreat great great great wonderful wonderful great More

by queenhaseena1
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
June 06, 2022

We get the best service every time! The employees there are always professional and polite. More

by amandadepaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Bill Neibert
June 03, 2022

The customer service is excellent. Staff were very friendly and helpful. The facility was also very clean. More

by Tltea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica McCormick
June 02, 2022

Stephanie from customer care is great and responsive! I enjoy working with her. The service team is very solid to work with as well. I do wish that after every service visit I can get a read out o More

by SMITHWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Sroka - 5 stars!!
June 02, 2022

Appreciate how agents treat me and how they took care of my car being repaired on time and complete with no return issues. More

by c_smithjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Jessica McCormick
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