Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,093 reviews

July 30, 2020

Damaged my car and has not answered or given me a call back to fix it very unprofessional . Would give 0 stars if I could More

by Viper
Recommend Dealer
No
Employees Worked With
Bill the service guy was originally the guy who I was working with but since he is on vacation I guess nobody can help me
Sep 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we will have our service manager contact you directly. If you have any questions or concerns, you can contact him as well at 708-720-2000. Mark Schneider.

July 29, 2020

Service at Arnie Bauer is always safe, efficient and effective. Appreciate the COVID facility improvements relative to social distancing and the wearing of masks by all. More

by DENNISGEORGEDANIEL
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Arnie. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

July 29, 2020

Pleased with the way my issue was handled. I was told what the issue was and approximately how much it would cost to correct the issue. I was able to schedule the repair work at a time that was convenien More

by Bugg5112
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

July 29, 2020

During my visit Mark provided me with valuable information and documentation for the non-safety recall notification. Appreciate the pick-up and drop-off services as well. I had a great 1st time vi More

by Victoria Lopez
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Arnie Bauer Buick GMC Cadillac! Thank you so much again for your feedback! We hope you have a great day!

July 29, 2020

Great attention to the issue Always friendly, competent and dedicated to resolving all problems. Good communication during the process and when completed by describing what is nee More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope you have a great day!

July 29, 2020

Thank you, Adam, for making my 3rd visit in 3weeks quick and painless to help ensure the car is ready for my son to take up college. What wasn’t caught on the first visit about our tire pressure was rectifi More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Corey Dockery
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! Thank you so much again for your feedback! We hope you have a great day!

July 28, 2020

Excellent Personnel, friendly easy to work with. They were able to find the car I wanted and agree to the price I want to pay, so a very happy customer. More

by CBLAIR2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Alexis Malecha
Jul 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 27, 2020

Nicely handled. Very smooth transaction. Bill was very helpful in processing my head light issue. He took his time to explain, and gave me helpful advice. More

by Brian Mulheran
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jul 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words and this wonderful review! We're glad to hear you found Bill was so informative and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!

July 27, 2020

Quick and awesome service. Corey was phenomenal and very helpful. Definitely was pleased with everything. Service was fast and my car is running fantastic. Definitely will be returning. More

by Great Service
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Jul 28, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 26, 2020

Great people and they care about the people that they serve. I always get in and out in, if they something else wrong with your car will let you know. More

by INFO78
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl
Jul 27, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

...
118
...