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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

August 04, 2020

I can't understand how other places were cheaper. I have a cadillac.. its a cadillac dealership/ shop. It is $300 dollars more, but I didn't want to spend the $144 to look at it, and not be able to use it. More

by Jwalle5quire.jw
Recommend Dealer
No
Employees Worked With
Bill
Aug 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We do have a union shop with mechanics who have years and years of experience and who work on your make and models everyday. We strive to be competitive in pricing, but also give you a lot of value for what you are spending. We do the multi-point inspection with every service and are always here to help. If there is anything you would like to discuss with us, please let us know.

August 04, 2020

No recommendations on my vehicle. All positive results on my vehicle. I was shocked for the first through a dealer. Dealers always recommend something that is not needed or not needed at the time. If they ca More

by Rtwallace74
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
Aug 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2020

Have had a recent dealing with Mike Werner, Service Dept. Very professional, polite and on task. Brought in my mother’s vehicle from Pep Boys to fix a problem they had created. Mike kept me informed the en More

by SONIASOPRA1
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 05, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2020

I find this dealership very customer oriented. They go out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf. More

by D.STENNING
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mike Werner, JOSEPH Gromala
Aug 05, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 03, 2020

Great dealership to do business with! I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to More

by Currentaffair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Norm Mitchell
Aug 06, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 31, 2020

Prompt response on arrival Very professional in approach. Courteous and made to feel welcome.. Especially appreciative of Mark Diehl"s suggestions concerning what was and was no More

by AJBMONARCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 04, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad Mark could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 31, 2020

Vehicle was received at time of appointment. Mark communicated well with me. In and out in 2 hours. Received a quote on future work recommdations. More

by golfguy0506
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 04, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 30, 2020

Happy to be with GM! My salesman, Rowland Laird, listened to my desires for the new GM. I didn’t have to haggle about my choice. I have experienced the excellent service More

by Ms. P. Mearieweather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2020

When I arrive the guy at the service for me made me feel like I was number one in doing whatever it took to make my vehicle run right. Never did he make me feel pressure to buy something or get something re More

by LOVEWORKS63
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

July 30, 2020

Customer service is as good as always Mike covers everything in detail, and makes sure that I'm aware of my options. Thanks Arnie Bauer! More

by DELLGIST
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Jul 30, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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