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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
August 06, 2020
Great service with a family friendly feel. Reliable explanation and repair. I don’t feel the need for second opinions and have never had issues needing work re-done. explanation and repair. I don’t feel the need for second opinions and have never had issues needing work re-done. More
by A_MCGEE04
Verified CustomerEmployees Worked With
Adam Estes
August 05, 2020
The service is professional, but my car rides like a truck and they're telling my it's the normal ride for this model,I've driven three different models and I strongly disagree. truck and they're telling my it's the normal ride for this model,I've driven three different models and I strongly disagree. More
by D-ROY222
Employees Worked With
Corey Dockery
August 05, 2020
Very pleased. I had a sensor replaced but was still having the same issue before the replacement. I called, told Mark the problem and was told to bring the car back in at my earliest convenience. The having the same issue before the replacement. I called, told Mark the problem and was told to bring the car back in at my earliest convenience. The car would be rechecked at no cost to me. I took the car in, the problem was revealed, and fixed. No charge to me. Mark was on it! More
by Bugg5112
Employees Worked With
Mark Diehl
August 05, 2020
Great place as lm concern friendly people to work with and atmosphere is great service was good to diagnose what the problem was and fixed in timely manner and atmosphere is great service was good to diagnose what the problem was and fixed in timely manner More
by KATHYGROMALA
Employees Worked With
Dave Stepan
August 04, 2020
I can't understand how other places were cheaper. I have a cadillac.. its a cadillac dealership/ shop. It is $300 dollars more, but I didn't want to spend the $144 to look at it, and not be able to use it. a cadillac.. its a cadillac dealership/ shop. It is $300 dollars more, but I didn't want to spend the $144 to look at it, and not be able to use it. My mistake. I also need shocks and struts. I couldn't even imagine how much I'll be charged. Go somewhere else to get your car fixed. More
by Jwalle5quire.jw
Employees Worked With
Bill
August 04, 2020
No recommendations on my vehicle. All positive results on my vehicle. I was shocked for the first through a dealer. Dealers always recommend something that is not needed or not needed at the time. If they ca my vehicle. I was shocked for the first through a dealer. Dealers always recommend something that is not needed or not needed at the time. If they can’t find anything they go by the interval mileage chart. More
by Rtwallace74
Employees Worked With
Corey Dockery
August 03, 2020
Have had a recent dealing with Mike Werner, Service Dept. Very professional, polite and on task. Brought in my mother’s vehicle from Pep Boys to fix a problem they had created. Mike kept me informed the en Very professional, polite and on task. Brought in my mother’s vehicle from Pep Boys to fix a problem they had created. Mike kept me informed the entire time until the job was completed, all the while dealing with Pep Boys, who was very uncooperative and unprofessional. More
by SONIASOPRA1
Employees Worked With
Mike Werner
August 03, 2020
I find this dealership very customer oriented. They go out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf. out of their way to give you down to earth care, suggestions and service. Alesus looking out on your behalf. More
by D.STENNING
Employees Worked With
Norm Mitchell, Mike Werner, JOSEPH Gromala
August 03, 2020
Great dealership to do business with! I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to I have done a ton of business with this dealership, both business and personal and I cannot recommend them enough! They will do whatever it takes to make the experience the best you can have. More
by Currentaffair
Employees Worked With
Bret Pechtold, Norm Mitchell
