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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

August 16, 2020

Excellent customer care received on my last visit July 28, 2020. The staff in the service department do their utmost to satisfy customers . Thank you! More

by CFISH_0124
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Thank you, and have a fantastic day!

August 15, 2020

Excellent run service department. Very pleased with the service I received. Thank you! It’ll be a pleasure to continue to have service work performed. More

by MAD12359
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2020

Great Sales Team Have been purchasing vehicles for Arnie Bauer for the last 20+ years. I continue to receive great Customer Service, as the Team provides on the spot More

by KGIBBS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Aug 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

August 14, 2020

We received an ecellent deal on this purchase. David Brdar treated us like family. This is the 3rd car I've purchased from Arnie Bauer, and my family has bought a total of 6! More

by N9WYS
Recommend Dealer
Yes
Employees Worked With
David Brdar
Aug 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Arnie Bauer Buick GMC Cadillac! We can't wait to see you again, have a great day.

August 14, 2020

Best Dealer Experience Around I have been dealing with Arnie Bauer for several years now. I have purchased several new and used vehicles there, but what always brings me back is th More

by HCOOPER13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Steffen, Bill Neibert
Aug 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for this kind review! It means so much to us to have your trust in our business, and we are proud to have earned it. Please let us know if there is anything else you may need from us; we're always happy to help! We look forward to seeing you again, and hope you have an amazing day!

August 13, 2020

I sales person was very very knowledgeable of my vehicle that I purchased. Customer service was a five and I will recommend my family to purchase a vehicle from Arnie Bauer thank you More

by LANDERSON933
Recommend Dealer
Yes
Employees Worked With
David Brdar, Rowland Laird, Alyssa Farkas
Aug 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to hear that you found our sales staff to be so knowledgeable and helpful. Your recommendation means so much to us and we're happy to have earned it! Congratulations on your new car!

August 13, 2020

Adam was very courteous and nice to work with. This time my car was washed after my service. The facility was clean & service was timely. However, during my time there, I did not see anyone disinfecting the More

by GP
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. Please feel free to reach out to us if you'd like to discuss your concerns with us further. We're more than happy to assist! Have a great day!

August 12, 2020

I found the people to be nice and accommodating. I thought the service was efficient. I would definitely recommend sales and service department to anyone! More

by EM4HAND
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Thomas Sinon, Mark Diehl
Aug 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about our dealership and staff! Your recommendation means so much to us and we're happy to have earned it! Take care!

August 12, 2020

Mark Diehl took care of my vehicle when I had it serviced and advised me that i needed a front end alignment so i made sure that i had it done. More

by fish216600
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great service experience! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2020

An Internet Sale I was very pleased that I could reach an out-the-door purchase price agreement all online!! I did not talk to a sales person or try out the car until More

by DJFERRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yatuma ?, Alyssa Gomez, Alexis Malecha
Aug 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

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