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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
August 27, 2020
Good service and my service guy is always great Bill is amazing and knowledgeable. Give him a raise. Great job. Great dealer ship 💯🎯. Thank you for the service amazing and knowledgeable. Give him a raise. Great job. Great dealer ship 💯🎯. Thank you for the service More
by Lanise Robinson mcdonald
Verified CustomerEmployees Worked With
Bill Neibert
August 27, 2020
Good experience Mark Diego was great!!!!!!! I would recommend him and gmc and Arnie Bauer to my friends and family for service and buying a vechicle recommend him and gmc and Arnie Bauer to my friends and family for service and buying a vechicle More
by QUALITYCARECENTER
Employees Worked With
Mark Diehl
August 27, 2020
Great professional service always treated like family. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best. From sales , management team to service always very attentive to our needs. Thanks for making my family feels at home . Tom you are the best. More
by JOSED0102
Employees Worked With
Thomas Sinon, David Brdar, Corey Dockery
August 27, 2020
Had a very good meeting yesterday at Arnie Bauer Buick for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 h for my first time since purchasing auto last November. They examined the entire car from front to back. They guaranteed me it would not take over 1 hour and they were right on time! More
by GINLANDO94
Employees Worked With
Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick, Corey Dockery, Mark Snyder, David Steffan
August 23, 2020
I was very disappointed at the lack of safety precautions during this pandemic. There was no sanitizing products anywhere no masks unless you requested them to wear one. No social distancing being practiced during this pandemic. There was no sanitizing products anywhere no masks unless you requested them to wear one. No social distancing being practiced at all. The sales guy whom never introduced himself made a comment "he didn't know anyone with it" well dude my husband and i do. Only reason i stayed, i came for the car i wanted and was in a hurry to get out of there. The sales guy next to us had customers no mask he asked them if he had to wear one they said no his response yes thank you it's unnecessary. The blatant disregard for others safety I was speechless. You all keep sending me these surveys to do now here you go ok. I don't know who the guy was your survey is making me choose someone i don't know. More
by LAVENIAYATES
Employees Worked With
They never introduced their self
August 22, 2020
Efficient, Fast, and Complete is how I describe the service I receive every time I visit, Courteous service personnel too! No Complaints so far ever! service I receive every time I visit, Courteous service personnel too! No Complaints so far ever! More
by WIFEN
Employees Worked With
Mark Diehl, Mike Werner
August 20, 2020
Excellent customer care by customer service representative Mike Warner. The service department take the time and care to make sure their customers leave satisfied. Thank you. representative Mike Warner. The service department take the time and care to make sure their customers leave satisfied. Thank you. More
by CFISH_0124
Employees Worked With
Mike Werner
