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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

August 22, 2020

Efficient, Fast, and Complete is how I describe the service I receive every time I visit, Courteous service personnel too! No Complaints so far ever! More

by WIFEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Mike Werner
Aug 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

August 22, 2020

Best of the best! Pleasant, straight forward and best of all no pressure. Truly a fun experience. Zero BS. My family will deal only with Norm. More

by Cadgmcman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Aug 26, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!

August 21, 2020

The guys who work in the service department need to learn how to greet people with at lease a good morning or good afternoon. Thanks More

by CASEY2ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (708) 720-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 20, 2020

Mike is great to work with. Very helpful and kept me in the loop through the process I would recommend this service department to others More

by CARRIE.BELTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 20, 2020

Excellent customer care by customer service representative Mike Warner. The service department take the time and care to make sure their customers leave satisfied. Thank you. More

by CFISH_0124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 19, 2020

Very good dealership. Greg was a very good salesman who came highly recommended to us. Thank you for helping me get into my new vehicle. More

by Ms Moore
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus, Greg Parker
Aug 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

August 19, 2020

Did not have to wait too long. Service was great and people there are very nice. The treatment really does make the Jeep look like new. More

by SUE.MF1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband worked with someone but I do not know his name —maybe you could look it up in your records.
Aug 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

August 18, 2020

Mike Werner.....Exceptional! I know I’m in good hands when he’s around! Been coming there over a decade and I keep coming back! More

by GILBERT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad Mikecould help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

August 17, 2020

The best sales and service worldwide!!!!!!!!!!! Just walking into the doors of this dealership, you instantly know you are considered an very important customer. Once you leave, you know it!!!!!!!!!!!! More

by SH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Norm Mitchell, Rowland Laird, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Alexis Malecha, Jacob Koehne, Corey Dockery
Aug 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 17, 2020

The team was very helpful and responsive. Great customer service and work quality. Adam kept me up to date every step of the way. Extremely satisfied with my experience here. More

by Cjlily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 18, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

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