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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

September 10, 2020

Service was excellent, and time. Tech was good and customer service satisfaction. Dealer was clean and I like the fact I could drop off my car. More

by CRITA254
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
September 09, 2020

Mike Werner is the best! He's very helpful with service issues, also answer questions about my new car. We will continue to use Mike in your service department. More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
September 09, 2020

As always the service department staff and crew were excellent in their work, courteous in their interactions and timely in completing the work. Good job! More

by LHART_50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
September 09, 2020

Clean, friendly, thorough & Fast an I appreciate that as I was working . That’s enough it doesn’t take 25 words for a review, please change this More

by HOLLIK1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
September 07, 2020

Started looking for a truck before covid hit and they were very patient with what was going on. Weren’t pushing anything on me but when I came and looked at the truck I couldn’t say no. Very professional More

by MTCRIST23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar
Sep 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're pleased to hear that you had a positive car shopping experience with us. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new truck!

September 07, 2020

Mike Werner was amazing. He was so professional, patient and diligent. This was one of the best experiences I’ve ever had at an dealership. I will continue to go back if I need anything. More

by ca.warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Sep 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Mike and the team here at Arnie Bauer Buick GMC Cadillac. We hope you have a wonderful day!

September 07, 2020

First and for most I wanna say that dealership was awesome and I appreciate everything and my NEW Lacrosse!!!!!! Looking forward too doing business again!!! More

by LYNDONRJSIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Thomas Sinon
Sep 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind words about our dealership! Please feel free to reach out to us if you ever need anything else. Congratulations on your new Lacrosse!

September 04, 2020

Excellent service . Bill is always attentive to the service requirements and helpful in every way. Service performed in a timely manner and I am always completely satisfied More

by DOUG210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
September 04, 2020

Our salesman Tom S. was very helpful, answered all our questions. We had excellent service and are very pleased with our purchase. We will definitely recommend Arnie Bauer's to anyone looking for a vehicl More

by BEEHIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
September 03, 2020

I appreciate Mike being very honest with me about my service that I needed done. He kept me informed about my car. He will always be my service person. Thanks for having an employee’ like Mike. More

by David Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
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