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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,093 reviews
September 17, 2020
I’ve had the worst experience ever. Once having my car and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie Bauer ASAP. More
by Shan6560
Verified CustomerEmployees Worked With
Corey Dockery
September 17, 2020
Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to pro rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town. More
by MARTYANDJAN
Employees Worked With
Glen, Rowland Laird, Adam Estes
September 16, 2020
Henry was very knowledgeable of his product and Customer service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry More
by KIPP828
Employees Worked With
Henry Horton
September 15, 2020
Friendly and efficient. It was very clean in the waiting area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Than area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Thank you. More
by gi
Employees Worked With
Mike Werner
September 14, 2020
I feel that the maintaince and the sales person did not make me feel I was importance I felt like I was just for them to make money and everytimeI bring my car in for repair they never have a loaner car fo make me feel I was importance I felt like I was just for them to make money and everytimeI bring my car in for repair they never have a loaner car for me never does and I think its on purpose More
by Lula.cole
Employees Worked With
Mark Diehl
September 14, 2020
On my vist to to Annie Bauer in Matteson illinois. The service team was outstanding from the time I entered until my service was completed! Adam Estes kept me informed on everything that was to take place service team was outstanding from the time I entered until my service was completed! Adam Estes kept me informed on everything that was to take place with my vehicle. Top notch crew! All around great experience at Arnie Bauer Cadillac GMC Buick! More
by REGINALD.SUMNER
Employees Worked With
Adam Estes, Jessica McCormick
September 12, 2020
Bill was very nice and attentive. I had major problems when we were traveling last year and lost faith in Cadillac. I had a positive experience and live my car again. when we were traveling last year and lost faith in Cadillac. I had a positive experience and live my car again. More
by Patti
Employees Worked With
Bill Neibert
September 11, 2020
Everyone was courteous and easy to deal with. Alex, our salesperson, could answer my questions on every different style or make of car that I drove. I had a limit on what my monthly payment could be and b salesperson, could answer my questions on every different style or make of car that I drove. I had a limit on what my monthly payment could be and both she and the finance person made it happen. Paperwork was easy, and I love my car!! Shop Arnie Bauer Buick GMC Cadillac!! More
by SANDRAMARIEROBERTS
Employees Worked With
Alexis Malecha
September 11, 2020
Corey was courteous. The service was excellent and completed in a timely manner. The Dealership is always clean and I really don't mind coming here to have my car serviced.. completed in a timely manner. The Dealership is always clean and I really don't mind coming here to have my car serviced.. More
by LILLIE-HOWARD
Employees Worked With
Corey Dockery
