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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,098 reviews
Verified Customer
September 18, 2020
Great service yesterday!Mike was exceptional!! I could Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet Great service yesterday! Mike was exceptional!! I could not imagine a smoother service visit. Thanks again Mike!!! These are extra words to meet the requirements. :) More
by CGRAHAM10
Employees Worked With
Mike Werner
September 18, 2020
I trust the people that work at the dealership. So far they have treated me nice and fair. The price is fair also. I don't worry about being cheated. they have treated me nice and fair. The price is fair also. I don't worry about being cheated. More
by FRAZIERMCGEEJR
Employees Worked With
Bill Neibert
September 17, 2020
I’ve had the worst experience ever. Once having my car and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie and making up a certain thing about being wrong. The part went out. I now have to bring my car back. I will definitely file a law suit against Arnie Bauer ASAP. More
by Shan6560
Employees Worked With
Corey Dockery
September 17, 2020
Great experience ! Rowland Laird is exceptional sales rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to pro rep. Everyone did all they could to minimize our time there and address our concerns & needs. We really appreciated the effort put forth to provide a second key/remote while we were in town. More
by MARTYANDJAN
Employees Worked With
Glen, Rowland Laird, Adam Estes
September 17, 2020
Great deal and great service! Very easy process and felt like I was getting the best deal the first time, rather than going back and forth like other dealers. like I was getting the best deal the first time, rather than going back and forth like other dealers. More
by TEAGAN.BARNES
Employees Worked With
Glen , Bret Pechtold, David Brdar
September 17, 2020
Very disappointed ordered window deflectors for my SUV XT 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit. 5.Had them put on 2 different times didn’t work Thought my window broke when I tried to close my window. Hopefully in future will make them to fit. More
by NANCY-SULLIVAN
Employees Worked With
Bill Neibert
September 16, 2020
Henry was very knowledgeable of his product and Customer service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry service friendly, I would recommend Arnie & Bauer car dealership to my friends . Thanks To Mr Henry More
by KIPP828
Employees Worked With
Henry Horton
September 15, 2020
Friendly and efficient. It was very clean in the waiting area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Than area and restroom. Mark was courteous in opening the door for me. In these times, we need kindness and respect. I felt that throughout my visit. Thank you. More
by gi
Employees Worked With
Mike Werner
September 14, 2020
I feel that the maintaince and the sales person did not make me feel I was importance I felt like I was just for them to make money and everytimeI bring my car in for repair they never have a loaner car fo make me feel I was importance I felt like I was just for them to make money and everytimeI bring my car in for repair they never have a loaner car for me never does and I think its on purpose More
by Lula.cole
Employees Worked With
Mark Diehl
