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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

October 26, 2020

Every time I come there for service it's done in the time given to me. Great place and kind workers. Great job always. Thanks More

by KATRINA-THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
October 26, 2020

I received good customer service from Corey he was good about keeping me updated on the status of my car. I had to bring back the car for the same issue and Cory did a good job of making sure the outcome More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Dockery
October 26, 2020

We’re greeted with a smile & every service writer knows me by name, very impressive . I’m always satisfied with the Professional staff @ Arnie Bauer. More

by TARIK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
October 23, 2020

Everything went smoothly and they had excellent communications with me through the whole process. Adam did a great job and I am very happy. Very nice service department. More

by davidp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Oct 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2020

Clean and courteous dealership. Nice waiting area for service, just wish they had coffee more readily available with some creamers! The floor in the garage is slippery when wet so be careful getting ou More

by ERMA007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Oct 29, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

October 22, 2020

5 star sales5 star service 5 star friendliness Will 5 star sales 5 star service 5 star friendliness Will recommend to people I know looking for a new vehicle Thank you for all your assistance More

by KRAMER2250
Friendliness
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 22, 2020

Henry was very patient with me searched to find The best deal for me. Entire process was professional. Followed CDC guideline for cleaning. Add tissue for br door. More

by TERJOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

October 22, 2020

Pleased with vehicle and Henry was very patient and informative regarding my questions. I’m not happy about this twenty five word demand on the survey More

by yadah99@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

October 22, 2020

This is the 2nd vehicle I've purchased and or leased, total for my husband and I is 4 vehicles. The entire team at Arnie Bauer are kind, helpful, resourceful, and professional. Dave, Angie, Trena and A More

by EMMY1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Angie Chalmers, David Brdar, Tom Pagoria, Adam Estes
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2020

Problem with low tire called and got me in and my service advisor Mike was great, I didn't have a long wait at all. More

by MIMIS48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Oct 25, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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