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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

November 14, 2020

Amazing dealership with and amazing team that gave me exceptional costumer service... I wish I would have bought my personal vehicle from this dealership instead of South Oak Dodge More

by Elijah.j.handy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 17, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

November 11, 2020

Took my Sierra Denali to the Collison Center to repair damage to my front fender. Great communication was given on the repair and the work done looks good. Thank You! More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby,
Nov 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Take care!

November 11, 2020

Our truck check engine light kept going on and off but we were able to pull a code. Adam was able to get us in quickly set up a loaner car and his team was able to fix the problem quickly. Truck has been ch More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Nov 13, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!

November 11, 2020

Best of the best. The owner Darrin is the absolute best car dealer I have ever met. I will recommend this dealership to all I know. Lastly I live in Texas and flew to Chicago to buy my truck from Bauer More

by FRANKFORTWARRIORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Bauer, Bret Pechtold
Nov 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! We sincerely value your business and look forward to your next visit! Take care!

November 10, 2020

The manager and Alexis were great to work with. Able to get to my price point and was able to get the vehicle I loved. Like working with women. More

by Nancympaul1965@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Nov 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

November 10, 2020

I think the price for the vehicle was fair and Rowland was good to work with. You end up having to pay for glass etching which adds no value to the vehicle and doesn't reduce insurance so that was frustr More

by BRIAN@MAXWELLB1.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Nov 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us.

November 10, 2020

Easy transaction, nice people to work with. I have bought three vehicles from Arnie Bauer and have always been treated great. I would highly recommend them. More

by DON78
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Nov 12, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

November 10, 2020

Overall the dealership is nice and the people are friendly. Unfortunately, I felt a certain way when reviewing repairs needed for my vehicle with associate. More

by Cindy E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
Nov 11, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello Cindy. My name is Jessica. I am the Customer Service Manager here at Arnie Bauer. Thank you first and foremost for your time here in our service dept. Then of course your feed back. I would be more than happy to help with any questions you may still have or a more thorough break down possibly of repairs. I can be reached at 708-720-7363 or email of jmccormick@arniebauer.com. Thanks again for the review. I look forward to speak with you soon.

November 06, 2020

Arnie Bauer is the best!Has the best employees Has the Arnie Bauer is the best! Has the best employees Has the best Service Has the best car deals They are awesome! Have been a customer for 15 years More

by JA16115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa, Alex and Jeff in Sales, Adam Estes
Nov 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your feedback about our team. We're glad Arnie could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

November 06, 2020

No complaints, they had the vehicle I wanted at a fair price. Follow up general maintenance has great no problems. The only problem is typing 25 words More

by RORLOWSKI62
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Nov 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!

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