Armstrong Volkswagen
Gladstone, OR
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No pressure, relaxed atmosphere, and they gave me the time I asked for with the car I was interested in. They didn’t blow up my phone or email just to “check in”. They also accommodated a request I had time I asked for with the car I was interested in. They didn’t blow up my phone or email just to “check in”. They also accommodated a request I had upon delivery of the car. It was the easiest and most chill car buying experience I’ve had. Thank you Tom and Lou, it was a pleasure working with you! More
This dealership was great to work with as we shopped for a car for our daughter. Sam was a great associate to work with. I will definitely check back with them when we are in need of another vehicle. Thanks a car for our daughter. Sam was a great associate to work with. I will definitely check back with them when we are in need of another vehicle. Thanks Sam. More
Sales rep Peter Tolomei was great. We communicated by phone/text, he answered every question I had, promptly and without having any trouble understanding my questions. Coming to a deal We communicated by phone/text, he answered every question I had, promptly and without having any trouble understanding my questions. Coming to a deal was smooth, and I'm happy with my purchase. More
Purchased a 2024 VW Atlas in October. When I sat in the car, I thought I smelled cigarette smoke. I asked the salesman if the car had previously been smoked in. He said no, it was just th When I sat in the car, I thought I smelled cigarette smoke. I asked the salesman if the car had previously been smoked in. He said no, it was just the cleaner and deodorizer they used. When my husband test drove the car he asked the same question and was asked by the salesman: “are you sure it’s not my cologne” Three days later, the cleaner smell has disappeared and we have been left with a strong cigarette smell. Incredibly disappointed the dealership lied and misled us. More
Layne was an absolute professional. I appreciated his attentiveness, communication and insights while going through the process of getting a new Tiguan. David then closed the chapter I appreciated his attentiveness, communication and insights while going through the process of getting a new Tiguan. David then closed the chapter in the evening with a positive attitude, laughter and great communication as well. The two of them truly made the experience smooth and reminded me why I keep coming back to Armstrong Volkswagen. What I appreciated the most was the personable approach and the care toward me as a customer. They took great care of me! I highly recommend Armstrong Volkswagen!! More
We recently worked with Sam at Armstrong Volkswagen to purchase a used 2017 Kia Sorento, and I can't say enough good things about the experience. After a frustrating and disappointing situation at CarMax, purchase a used 2017 Kia Sorento, and I can't say enough good things about the experience. After a frustrating and disappointing situation at CarMax, which resulted in returning a vehicle, finding Armstrong Volkswagen felt like a breath of fresh air. From the moment we walked in, we felt like we were in good hands. The entire buying process was incredibly smooth and stress-free. Although we weren’t able to drive the car home that night due to some minor safety-related maintenance (such as replacing brake lights), Sam and the team kept us fully informed and made sure everything was taken care of properly before we took delivery. It was clear they prioritized safety and quality. One of the biggest surprises was how easy the financing process was. Our credit union happened to be one of Armstrong Volkswagen’s preferred lenders, which made the entire transaction seamless—much simpler and quicker than what we experienced at CarMax. To top it off, there was a small cosmetic issue in the trunk—a cracked plastic piece—that I had planned to fix myself since it was purely aesthetic and under $100. To my surprise, I received a text the very next day letting me know that Armstrong was going to take care of it for us at no cost. That level of service and attention to detail really stood out. Every person we interacted with at the dealership was friendly, professional, and went above and beyond to ensure we were happy. It’s rare to find that kind of customer care these days, and we truly appreciate it. I wouldn’t hesitate to recommend Armstrong Volkswagen to anyone looking for a trustworthy dealership and a great car-buying experience. More
Great experience! The whole buying process was very smooth from initial call to sale. Competitive price, knowledge staff, no unreasonable fees, and a relatively quick The whole buying process was very smooth from initial call to sale. Competitive price, knowledge staff, no unreasonable fees, and a relatively quick process. I would recommend Armstrong VW to anyone. Overall we had a great experience. More
We have worked with Armstrong Volkswagen for many years and have always found that from service, sales and financing they are top notch. and have always found that from service, sales and financing they are top notch. More
Very greasy dealership. I have honestly found the 82nd street loan sharks to be more trustworthy. They slipped a $2900 service fee by and can't explain what it was for I have honestly found the 82nd street loan sharks to be more trustworthy. They slipped a $2900 service fee by and can't explain what it was for More
