Armory Chrysler Jeep Dodge Ram FIAT of Albany

Fast,friendly,professional. Factory recall. i was given a ride home and was picked up when the work was completed. Work was completed on time as was promised Factory recall. i was given a ride home and was picked up when the work was completed. Work was completed on time as was promised More

Quick service Only took 20 -25 minutes to do oil change and rotating of tires. Checked with a sales rep. to see about options on my lease situation and was very he Only took 20 -25 minutes to do oil change and rotating of tires. Checked with a sales rep. to see about options on my lease situation and was very helpful in my decision making. More

Assistant Service Manager helpful I appreciate that the Assistant Service Manager always explains what needs to be done and explains why and tells me how much it will cost. I appreciate that the Assistant Service Manager always explains what needs to be done and explains why and tells me how much it will cost. More

Service on my Dodge Journey This is my second vehicle purchased through Armory. We came back because we received excellent service when I purchased my first vehicle with the sa This is my second vehicle purchased through Armory. We came back because we received excellent service when I purchased my first vehicle with the salesmen as well as with the service department. Your service department is what made me decide to purchase another vehicle from Armory. The service department is always so helpful and have gone above and beyond to help rectify a few incidences I had with some major repairs to my first vehicle. The staff at Armory is a friendly and very helpful crew. I would highly recommend Armory to anyone looking to purchase a vehicle or in need of vehicle service. More

Addressed warranty problem pronto The rear qtr panel tail light on our new Durango had water in it. I called for an appt and was immediately booked by pleasant and professional staff The rear qtr panel tail light on our new Durango had water in it. I called for an appt and was immediately booked by pleasant and professional staff. When I arrived, I drove to the wrong side door. A female employee couldn’t have been nicer explaining where to go. While backing away 2 min later, a man offered the same info. This pleasantry is a common thread at Armory—our experience with their sales staff when we first walked through their doors to inquire about the Durango. More

Great, Informative It was a wonderful time for me, while I was there peaceful and relaxing. I am very thankful for them and how I was treated. It was a wonderful time for me, while I was there peaceful and relaxing. I am very thankful for them and how I was treated. More

Two Hours For An Inspection I had a 10 AM appointment. I arrived on time. I waited almost 2 hours for a inspection to be completed. That is not acceptable. I had a 10 AM appointment. I arrived on time. I waited almost 2 hours for a inspection to be completed. That is not acceptable. More

friendly service with honest assessment of repair time the customer representative was aware that i had a full warranty that i had purchased with the car and advised me that i would be provided with a loan the customer representative was aware that i had a full warranty that i had purchased with the car and advised me that i would be provided with a loaner to make my life easier and was, in general, very aware of providing good, friendly customer service. More

Oil change, tire rotation, new wipers No complaints with the service, wait time or price. Used the quick service, no appointment needed. I have no complaints to offer with the service. No complaints with the service, wait time or price. Used the quick service, no appointment needed. I have no complaints to offer with the service. More

Great Went just as planned. Services were performed that were agreed to at time of purchase. Journey looks great! Even the rental car was arranged! The rent Went just as planned. Services were performed that were agreed to at time of purchase. Journey looks great! Even the rental car was arranged! The rental car company picked me up and returned me to Armory More