Armory Chrysler Jeep Dodge Ram FIAT of Albany

Awesome dealership to work with process was smooth and simple, they did a awesome job even with the difficult times we're living in right now. simple, they did a awesome job even with the difficult times we're living in right now. More

Thanks Dave as always such a seamless transaction from old lease to new lease. Thank you I have been buying and leasing cars/trucks from Armory for 20+ years old lease to new lease. Thank you I have been buying and leasing cars/trucks from Armory for 20+ years More

Overall I had a very good experience! Sauro was great as was Joe in Finance! I had my teenage son with me for the whole process and they even involved him so he could learn. There were two things that I h was Joe in Finance! I had my teenage son with me for the whole process and they even involved him so he could learn. There were two things that I had MINOR issue with. They seemed to be super busy and understaffed. Each of the two or three times I was there, Sauro was working with at least 2-3 customers at once. I'm sure this is great for Sauro and he did his very best to be attentive to all and maintained a professional attitude the whole time. However, there were, sometimes extended, periods of time when we were, in the middle of the sales/paperwork process, waiting for Sauro to finish with someone else as he would be jumping back and forth from customer to customer. Secondly, part of the deal involved the installation of an aftermarket hitch receiver. I did agree to this but I am not sure why they wanted aftermarket vs Mopar? It took several weeks and numerous phone calls to get this arranged and straightened out and I can't say all the fault lay with the dealership but it was more difficult than it should have been. To finish on the positive though, which significantly outweighs the negative, Sauro and Joe were great, 5 Stars each, and I would not hesitate to purchase there again. More

Plain and simple. If it was not for Lisa Stewart, I would not have made a deal. Lisa went above and beyond. Thank you Lisa would not have made a deal. Lisa went above and beyond. Thank you Lisa More

I bought a half a dozen jeeps from Armory over the years. The sale team is great The Service department is awful. They are rude, and act like they are doing you a favor, by working on your car.One even put a The sale team is great The Service department is awful. They are rude, and act like they are doing you a favor, by working on your car.One even put a rude comment about my appearance, on my paper work More

I purchased a Certified Pre-Owned Jeep Compass Trailhawk from Armory. By far the best experience with a car dealership that I have ever had. Brendan Paulson made sure that I left with exactly what I was l from Armory. By far the best experience with a car dealership that I have ever had. Brendan Paulson made sure that I left with exactly what I was looking for and at a terrific value. Thank you Brendan. You are the best! More

Great Service At Armory Chrysler Jeep Dodge Ram of Albany I have been dealing with Armory for the last 20 years and there is nothing bad that I can say about them. I have received top notch service and care f I have been dealing with Armory for the last 20 years and there is nothing bad that I can say about them. I have received top notch service and care for my vehicles. Service Manager Tom Harpster and his service team are the best there is, none better. The Sales department is also great they make buying/leasing a vehicle an enjoyable process. I highly reccomend them. More

Dave Crist has helped my purchase a Jeep Cherokee Overland and now a Jeep Grand Cherokee Overland. Every time Dave goes above and beyond and is extremely easy to work with. Thanks again Dave! Overland and now a Jeep Grand Cherokee Overland. Every time Dave goes above and beyond and is extremely easy to work with. Thanks again Dave! More

Tyrell did a great job at just being a normal person to talk to about buying a car! No pushing, no outrageous offers and listening to my concerns after coming from other dealerships. He also takes the time talk to about buying a car! No pushing, no outrageous offers and listening to my concerns after coming from other dealerships. He also takes the time to get you to know your vehicle before you drive off the lot, going over every button you can think of and cracking jokes along the way. Great job Tyrell, I love my new Jeep Compass!! More

Armory service (repair) is terrible. They won’t honor the oil change coupons that Jeep mails out even though this is where I bought my car and it’s mailed to me because I bought the car there. I recently ha oil change coupons that Jeep mails out even though this is where I bought my car and it’s mailed to me because I bought the car there. I recently had a recall serviced. It was 1 1/2 hours longer than they said it would be and I had to wait 14 minutes in line to get the car and there was only one person ahead of me. All this as I watched employees chit chatting More