Armory Chrysler Jeep Dodge Ram FIAT of Albany

I have a 2021 Jeep Wrangler and noticed a leak on the floor which I thought was from the oil filer. I called the service department at Armory and spoke to Nick Miller the Assistant Service Manager and he floor which I thought was from the oil filer. I called the service department at Armory and spoke to Nick Miller the Assistant Service Manager and he said to bring it right over which I did. It turned out to be a leaking shock and he said he'd have to order one for me but the vehicle would be safe for me to drive until it came in. He checked on me every few days while the part was on order to make sure everything was fine with the safety of the vehicle. In a few days the part came in and Nick immediately called me and told me to bring it over. He set me up with a loaner vehicle and they took care of the job before the end of the day. You couldn't ask for better service and the Jeep was spotless when I picked it up. It's great to have a service department and people in it that back up their products. More

I most recently purchased a RAM truck from Jerome Rucker and this is the fourth vehicle I have purchased from him at Armory dealership. Jerome is a great guy to work with and never had a problem with Armory and this is the fourth vehicle I have purchased from him at Armory dealership. Jerome is a great guy to work with and never had a problem with Armory. Larry Bradt More

Mixed experience trying to find a used truck. Let me first say that my salesman Jerome was outstanding. Jerome was very helpful and transparent, Helpful in giving me the facts and not pressuring Let me first say that my salesman Jerome was outstanding. Jerome was very helpful and transparent, Helpful in giving me the facts and not pressuring me into a sale, especially since I had driven two hours to see the vehicle. I would highly recommend dealing with Jerome. Where my experience took a turn was my interaction with the assistant sales manager. After finding body defects and broken parts not previously disclosed, he came out to discuss them with me. (Body damage, broken headlight). He never introduced himself, shook my hand, ir said hello, rather took a confrontational tone immediately that there was no way the broken headlight ($500) could be replaced, and that me asking for it was ridiculous, even when it meant I did the deal right there. His tone and approach was rather rude during the entire interaction, and then he just walked away. I do understand with used cars that’s how it is, it was the way it was went about. More

Bought a car out right from them, was told I’d be there an hour and a half max as they knew I was coming and had a newborn and a 2 year old, I sat there for over 4 hours!! Just to leave and have 3 lights c an hour and a half max as they knew I was coming and had a newborn and a 2 year old, I sat there for over 4 hours!! Just to leave and have 3 lights come on within my 55 minute car ride home! Brought it back and they “fixed it” and was also told I’d be getting a gift certificate worth like $400 to use there… neverrr received that! And since buying the car Ive had nothing but issues. I should have known when the guy I was working with said basically wasn’t their problem once I left! Place is an absolute joke! More

My entire experience with Armory was excellent. And my sales man Jerome was was very helpful and professional. He made it a relaxing and enjoyable experience. And my sales man Jerome was was very helpful and professional. He made it a relaxing and enjoyable experience. More

Great Customer Service! ! Smooth transition with sale and paperwork this was my 3rd lease with Carolyn Hendrickson and she is awesome!! Finance department was efficient and h ! Smooth transition with sale and paperwork this was my 3rd lease with Carolyn Hendrickson and she is awesome!! Finance department was efficient and helpful also. I would recomnend Armory/ Jeep to new customers the experience is seamless!! Thank You!! More

Danielle in service was extremely helpful and very pleasant. She apologized for not washing car they were extremely busy and told me to come back tomorrow. She is definitely a asset to the company. pleasant. She apologized for not washing car they were extremely busy and told me to come back tomorrow. She is definitely a asset to the company. More

Jerome was amazing and really worked with us we love our new jeep wrangler. We also got a great trade in. new jeep wrangler. We also got a great trade in. More

Billy Comtois was excellent from his customer service skills to being knowledgeable about cars. Made our car buying experience very smooth. I would definitely recommend armory especially Billy Comto skills to being knowledgeable about cars. Made our car buying experience very smooth. I would definitely recommend armory especially Billy Comtois to anyone who’s in the market for a new/used car. More

Thank you Morgan Williams. Just purchased my second vehicle from Morgan . I kinda ran him thru the mill on this purchase. He did an outstanding job . All done over the phone . Thank you Morgan vehicle from Morgan . I kinda ran him thru the mill on this purchase. He did an outstanding job . All done over the phone . Thank you Morgan More