997 Reviews of Arlington Toyota - Service Center
2500 mile sevice Every think was perfect. and I was very satisfied with the service and the good timing and the perfect results. Thank you all you were a good team wo Every think was perfect. and I was very satisfied with the service and the good timing and the perfect results. Thank you all you were a good team workers. More
Excellent Customer Service! Thank you Arlington Toyota for hiring a great service representative, Laszlo Pirkov! Mr. Pirkov is the definition of quality customer service! I lo Thank you Arlington Toyota for hiring a great service representative, Laszlo Pirkov! Mr. Pirkov is the definition of quality customer service! I love my Rav4 ! Kathy Dane More
Service department is awesome This was my second visit to the service center, and again left feeling great about Laszlo Pirkov's strive to excellence. He really nailed the problem This was my second visit to the service center, and again left feeling great about Laszlo Pirkov's strive to excellence. He really nailed the problem down after my local mechanic couldn't figure it out. I was really impressed with how quick I got my tundra back. I am a Toyota guy, and even though I didn't buy mine from Arlington, they now have a lifelong customer in sales and the service department. More
Once again great service! Mike Sandelin is our long-time service advisor at Arlington Toyota. He is always superb in responding and attending to our service needs. This time it Mike Sandelin is our long-time service advisor at Arlington Toyota. He is always superb in responding and attending to our service needs. This time it was in response to an airbag recall. Mike promptly responded to our request to schedule this appointment and made sure we were well taken care of. More
Quick & Easy Oil Change Appointment I was in and out in less than 45 minutes for an oil change, tire rotation and a general vehicle inspection. Rick Doran and the rest of the service dep I was in and out in less than 45 minutes for an oil change, tire rotation and a general vehicle inspection. Rick Doran and the rest of the service department staff were extremely professional and informative. I will absolutely continue to bring in my Tacoma for scheduled services to Arlington Toyota. More
Tires and oil change Michael Sandelin Is the Best in the business. He always takes great care of my car and treats treats me well. Quick and courteous service with reason Michael Sandelin Is the Best in the business. He always takes great care of my car and treats treats me well. Quick and courteous service with reasonable prices More
Scheduled maintenance Raymond Cassidy has been my sole service advisor for years, ever since I started buying Toyota. I trust him totally with the service and maintenance Raymond Cassidy has been my sole service advisor for years, ever since I started buying Toyota. I trust him totally with the service and maintenance of my vehicles. Since my wife puts few miles on her vehicle, it takes experience to determine a proper service schedule. Normally I ask what is due and when and leave the rest to him. When I trust my vehicles to any other service writer, at any service center, I regret it. This comes at a price. Until recently, Mr. Cassidy worked at a very comfortable Toyota service less than five miles from home. To continue my association with Raymond, I have to drive over 25 miles one way. Because of that distance, I have to wait. Raymond took a personal interest in seeing that the wait was a short as possible. He was there when I arrived, the car did not sit before being serviced, kept me updated on its progress (I have an annoying number of questions) and he me on my way. As long as you have Raymond Cassidy, I'll make the trip. More
Excellent service because of Mike Sandelin Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. More
Beware of the Collision Center I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it u I dropped my vehicle off for a 3-4 day minor repair and they had a total of 6 days to work on it because I was out of town. When I called to pick it up the following week, it was incomplete. Not only was that a severe inconvenience, but the next day, I find out that it was hit by another customer while it was there. They don't know what day that occurred, but they have the insurance information....yet never filed the claim...never filed a police report...and DID NOT CALL ME WHEN IT HAPPENED. Getting the run around and conflicting stories of what occurred and why I wasn't notified. Shady way to run a business. They sat on it and keep saying they had no idea it was my car so that they could tell me. If they can't keep straight who owns what vehicle then I don't trust them to work on anything I own. No accountability and they hoped that the insured would report it wasting valuable time it getting anything resolved. Will never go back. More
Michael Sandelin makes Arlington Toyota great I have been going to Arlington Toyota for the last eight years for one reason, the outstanding service I get from Mike Sandeline. Calls are returned i I have been going to Arlington Toyota for the last eight years for one reason, the outstanding service I get from Mike Sandeline. Calls are returned immediately, he always offers alternatives, he recommends the best solutions for me and he’s never disappointed me. I always feel like he has my best interest in mind when he works with me. I’ve owned Mercedes, Lexus and Genesis vehicles and feel that Arlington Toyota and Mike Sandeline is as good or in most cases better than those franchises. More