Arlington Toyota - Service Center

Excellent customer service! I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I cal I recently received a recall notice for air bags! That was important to me, had several other recall notices that really weren't important. When I called all recall notices were viewed and scheduled for repair. I was planning on waiting all day for my vehicle since I didn't have a viable ride back to the dealership. To my amazement Chris Burrell advised me that the courtesy shuttle would not only drop me off, but pick me up as well! I was floored and took advantage of it! I bought my first Toyata at Arlington Toyota in 1980. Returned back to them in 2009 and have not regretted it! When I purchased this vehicle I had routine oil changes included. I was impressed then, now that my vehicle is out of warrenty, I was extremely impressed that my visit was treated as impressively as my first visit! More

Excellent service always! Great communication and customer service. Everyone in the service center is helpful and friendly and always striving to make visit a positive experie Great communication and customer service. Everyone in the service center is helpful and friendly and always striving to make visit a positive experience . Wouldn't go anywhere else. More

CONSISTENTLY GREAT SERVICE! Mike Sandelin was my service provider on my last visit and has been on many occasions. He is tops in the service department. He always keeps me well i Mike Sandelin was my service provider on my last visit and has been on many occasions. He is tops in the service department. He always keeps me well informed with what needs to be done to my car and my husband's car, and what can wait. (I am the car lady and have the honor of maintaining both of our cars). Sylvia Brummitt is the best sales person. Between being well taken care of in the service department and in the sales department, I am set. We have been a Toyota family for at least 20 years. I am most happy with the service Arlington Toyota provides. More

Very quick and efficient Rande kept me informed and took the time to explain the work done. I would get my vehicle serviced here as my preferred service center. Rande kept me informed and took the time to explain the work done. I would get my vehicle serviced here as my preferred service center. More

They are the best!!!😍 Arlington Toyota is a fantastic dealership. What they say is what they mean!!! They're not wishy-washy and change the price one day and you come back Arlington Toyota is a fantastic dealership. What they say is what they mean!!! They're not wishy-washy and change the price one day and you come back the next it's a different price! I'd recommend this dealership to anyone especially my family and friends because they're highly professional an amicable!! Their salepersons are great especially David Love. He assisted us with the problem we were having because our salesman was no longer there and he was right on the ball! Couldn't ask for a better salesperson. He didn't keep us waiting, was efficient and handled our problem expeditiously!! This is definitely going to be our permanent dealership!!!! Oh thanks Mr. Love, you are simply awesome 😊😊 More

Amazing Service When I went in for service on Saturday, I didn't have in mind to trade in my 2015 vehicle for a new 2017. I met with Mat Lee and later with Jessie Ro When I went in for service on Saturday, I didn't have in mind to trade in my 2015 vehicle for a new 2017. I met with Mat Lee and later with Jessie Robinson. I was shown quite a few cars and finally went home with an excellent choice. I'm very happy now. More

Excellent Service Michael Sandelin in the service department was very pleasant, knowledgeable & thorough in answering all my questions. My car was scheduled for service Michael Sandelin in the service department was very pleasant, knowledgeable & thorough in answering all my questions. My car was scheduled for service and repairs and was ready for pickup at the promised time. I am very satisfied with the work that was done on my vehicle. Also a huge thank you to John Zimmer in the parts department for taking the time to explain and find the better deal on my new tires that best fit my needs and my budget. It was a pleasure to have done business with these 2 friendly gentlemen as it made my visit much easier. Thank you Arlington Toyota! More

Excellent service Exceptional service from Laszlo. He kept me informed and top off my vehicle fluids and always warrant my coupons from the competition. Thank you JC Exceptional service from Laszlo. He kept me informed and top off my vehicle fluids and always warrant my coupons from the competition. Thank you JC More