1,014 Reviews of Arlington Toyota - Service Center
Very satisfied I always ask for Mike Sandelin, knowing that I will get the best service, no questions asked. Mike is the best, and gets the service done in a timely I always ask for Mike Sandelin, knowing that I will get the best service, no questions asked. Mike is the best, and gets the service done in a timely manner. More
Service to my tundra Evertime I go in for service on my truck it is fast quality service no matter what’s my issue he provides great service Chancy is one of the best cust Evertime I go in for service on my truck it is fast quality service no matter what’s my issue he provides great service Chancy is one of the best customer care agents employee of the month More
Professional Service Took our 2007 Toyota in for a 120K check. As always, we received a through inspection and excellent customer service from the service advisor, Adam K Took our 2007 Toyota in for a 120K check. As always, we received a through inspection and excellent customer service from the service advisor, Adam Kollar. He was friendly, very knowledgeable and he gave a very clear explanation of service performed and service that would be needed in the future. More
Camry Service Went in for a oil change and brake check. Once completed, we left with a large bill and a leak on the CV Axel. However, Derrin was excellent to deal w Went in for a oil change and brake check. Once completed, we left with a large bill and a leak on the CV Axel. However, Derrin was excellent to deal with and took care of us during this whole process! More
Easy Service Michael Sandelin is a great person to work with, best ASM around! Arlington is busy, but they always get you out in a decent amount of time and the pr Michael Sandelin is a great person to work with, best ASM around! Arlington is busy, but they always get you out in a decent amount of time and the price is is always the lowest. More
Good alignment service with good and bad news I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and the employees too...my last visit was on 12/26/2017 to check my alignment. The service was good, but when I was called to get my car by one of the service members, he told me, "I have good and bad news for you....good news is that your alignment is done and the bad news is that when our employee was taking the car out of the service, somebody hit your car on the passenger side, but don't worry the damage is minor and will be fixed, you don't have to pay a penny for that." However, now the Dealer is refusing to take responsibility for the accident when it was one of the Dealer's employees who caused the damages on the premises. Their justification: when I gave them my keys I gave the permission to any employee to drive my car and understood the risk of damage to the car. I find this excuse ridiculous. If I loan my car to anyone, the expectation is that she handle it with care. The responsibility of damage should not fall on my shoulders. While the service was good and Rande Kristiansen was a helpful and nice guy, I recommend that they expand the Dealer premises and try to find better areas to park cars that have been already serviced since they are a very busy Dealer. Maybe next time, someone else won't have the same damage to their car. More
Michael Sandelin- Great Customer Service Mike Sandelin continues to deliver customer service with integrity and authentic concern for the customers he services. It is because of Mike and the Mike Sandelin continues to deliver customer service with integrity and authentic concern for the customers he services. It is because of Mike and the Arlington dealership I bypass other dealerships driving extra miles from Orange park, for delivery of excellent and dependable service. "They get it right the first time". More
Arlington Toyota is THE ONLY PLACE I TAKE MY Toyota Vehicles I drive over 40 miles to have my Toyota's serviced at Arlington Toyota! Mike Sandiland is my service writer and Brian Harkens is the Master Technicia I drive over 40 miles to have my Toyota's serviced at Arlington Toyota! Mike Sandiland is my service writer and Brian Harkens is the Master Technician I've been dealing with since the 90's. Both have continually provided Superb Quality Of Service from oil changes to total engine breakdown and repair. This team provides Outstanding Quality Service, The Utmost Attention to Detail and Customer Satisfaction Second To None. Again, I've been a customer with Arlington Toyota since the fall of 1989. I've literally raised my family in Toyota's using Arlington Toyota for all my automotive needs... for All Of The Right Reasons. Now you know why I drive over 40 miles to do business at Arlington Toyota. They take care of me as they will for you. More
Routine maintenance Mike Sandelin arranged a short notice routine maintenance appointment on a busy business day to ensure I got maintenance prior to a lengthy road trip. Mike Sandelin arranged a short notice routine maintenance appointment on a busy business day to ensure I got maintenance prior to a lengthy road trip. Much appreciated. More
Service Expert Mike Sandelin is the consummate professional! He takes excellent care of not just my cars but me, the customer also! Check him out, he will take care Mike Sandelin is the consummate professional! He takes excellent care of not just my cars but me, the customer also! Check him out, he will take care of you!!! More