997 Reviews of Arlington Toyota - Service Center
Amazing service and customer care We had to take our Toyota Sienna in for its' 120,000 mile service. Since we intend to keep the car, we opted for the plus service. We had not counte We had to take our Toyota Sienna in for its' 120,000 mile service. Since we intend to keep the car, we opted for the plus service. We had not counted on having to flush the coolant system or 4 new tires, especially right after the Christmas holidays! Derrin Drago did everything possible to make this all possible and manageable. He kept us informed and worked with us on getting all the services done in a reasonable time and within a reasonable budget. Derrin really make a huge impact on us and we are glad that we had the opportunity to work with him. More
Amazing Once again Michael Sandelin has done it. I was over due for my oil change and did not make my appointment and did I mention it was raining! One of the Once again Michael Sandelin has done it. I was over due for my oil change and did not make my appointment and did I mention it was raining! One of the service guys cam up to let me know some one would be with me in a moment. Guess who showed up Michael Sandelin and saved my day and gave amazing service!!!! More
Excellent experience!! From purchase to service, this experience has been amazing. Highly recommended! Mandy was helpful, communication was excellent. Thank you for the shut From purchase to service, this experience has been amazing. Highly recommended! Mandy was helpful, communication was excellent. Thank you for the shuttle that dropped me off and picked me up! More
Review The customer service is excellent and friendly. My only complaint would be the wait for an oil change was rather long, but I was offered a ride anywhe The customer service is excellent and friendly. My only complaint would be the wait for an oil change was rather long, but I was offered a ride anywhere within 15 miles More
Great service I've been dealing with the same service rep, Mike Sandelin, for years with my 2002 Camry. He's knowledgeable and friendly and keeps my car rolling wi I've been dealing with the same service rep, Mike Sandelin, for years with my 2002 Camry. He's knowledgeable and friendly and keeps my car rolling with 270,000 miles on it. More
Great Service! Took my 2017 Toyota RAV4 for it's complimentary 15,000 mile routine check up and was also given a complimentary wash and vac. Love the service that wa Took my 2017 Toyota RAV4 for it's complimentary 15,000 mile routine check up and was also given a complimentary wash and vac. Love the service that was given. More
Derrin was amazing Derrin explained to us exactly what was needed and going to happen at our service appointment. He was super friendly! He got us in and out in no tim Derrin explained to us exactly what was needed and going to happen at our service appointment. He was super friendly! He got us in and out in no time! Under an hour! More
Good work This dealership always gets me in/out within good time. They stand behind their work and I look forward to doing business with them this year. They do This dealership always gets me in/out within good time. They stand behind their work and I look forward to doing business with them this year. They do need to provide a few items such as food and drinks for some of their clients that do have to wait longer due to the extensive work being done. Most of the other dealerships do that and that's where I would say they do have you guys beat (especially Toyota in St Augustine - Beaver). Otherwise, good work from these guys. I would recommend the service team but not the sales team from this dealership. Due to my experience with a sales rep is why I bought the Toyota from Beaver vs Arlington. More
10,000 mike chech up Michael met me at my vehicle and knew my name and why I was here. His team took the vehicle while I relaxed in the waiting room. They were finished wi Michael met me at my vehicle and knew my name and why I was here. His team took the vehicle while I relaxed in the waiting room. They were finished within 30 short minutes. Everyone was kind and courteous and most importantly to me they completed the task in a short period of time. Job well done!!! More
Good experience I have been in Jacksonville for 2 1/2 years n Mike Sandelin has headed my Repairs since here. My experience at royota in ny was a disasters after my I have been in Jacksonville for 2 1/2 years n Mike Sandelin has headed my Repairs since here. My experience at royota in ny was a disasters after my purchase from them. Because of michaels caring n service I am considering another Toyota when time is right. More