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Arlington Toyota - Service Center

Jacksonville, FL

3.9
997 Reviews

997 Reviews of Arlington Toyota - Service Center

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September 05, 2020

Tucker delivers excellent customer svc once again! Always prompt and adds the personal touch. Have never been impressed with the sales team but service seems to have it together. More

by kgaul01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker
September 05, 2020

We use to love this dealership esp close to our house. Most of the people I spoke to weren’t the happiest people I have previously dealt with. Once I arrived I notice construction and of course dealing More

by angiejfutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose who never came to my car so I got out and asked for help after being there a lot earlier than the vehicles came and went after me
September 05, 2020

Steve, my service advisor was amazing, he went above and beyond on all my car needs. Also he has excepcional customer care practices, i would recomend Arlington Toyota to all my family and friend specially More

by WILLIAMSOZAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McLendon
September 05, 2020

Arlington Toyota has excellent customer service! Derrin Drago and his team are great. Melodie who arranges rides for customers is very courteous and professional knowledgeable! More

by Cthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Bearss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

This experience was much better than my last one. The whole experience went very smoothly. The transportation service was awesome and more efficient this time. More

by exylena.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Marrero
September 04, 2020

I was not told that recall in addition to my routine service would make this a 5 hour appointment Chauncey arranged an Uber to take me home and pick me up. It was seamless and I appreciated his conce More

by marylever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Mike Sandelin handled servicing my vehicle in a professional manner. Took care of all my needs and got it done in the time I was told it would take More

by stv_mccb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

I love how they take a good care of my car, excellent service at its finest.I never have a problem with them their stuff at service department is friendly. More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
September 04, 2020

We had an appointment for the oil change and it took 2 hours and 20 minutes. People came in after we got there and finished before us. When asking he said that the time is the time to meet the technician More

by BRUNKEMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrin Drago
September 04, 2020

My appointment was on time and the required work was completed when promised. The service writer, Mike S., was very courteous, professional and helpful in making all this happen. More

by gmisinco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sandelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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