997 Reviews of Arlington Toyota - Service Center
The dealer representative Chauncey Andrew’s was very nice, he known what he’s doing . He is a professional man. I’m glad to this Chauncey to help me out nice, he known what he’s doing . He is a professional man. I’m glad to this Chauncey to help me out More
First my service person Joslyn never came up & spoke with me about my vehicle only Thur tex, it 4hrs to get oil changed & balance tires, & the guy that lets you know your vehicle is ready was very Rude to me me about my vehicle only Thur tex, it 4hrs to get oil changed & balance tires, & the guy that lets you know your vehicle is ready was very Rude to me they parked my vehicle outside with keys in & did not tell me where it was parked at, I have a customer at this location for 10 yrs & more worst experience I have ever had at Arlington Toyota & the mgr on Duty was to busy to even speak with me 😡😡 More
They were very helpful and transparent about the services. They also did a great job keeping me informed as to how long things would take. services. They also did a great job keeping me informed as to how long things would take. More
Every oil change is a different story from the CS rep. My contract stays every 5k, service, second Oil Change at 10k, The advisor wanted to do it at 15k ,third time The Advisor made me wait until 20k and My contract stays every 5k, service, second Oil Change at 10k, The advisor wanted to do it at 15k ,third time The Advisor made me wait until 20k and refused to do it at 15k. It depends who is your advisor. The service contract says 5k service and they change it as they please. looking for a different service location. More
The employees are snotty and entitled. Not willing to work, any question you ask is a burden to their hard working day. Prices are more than double any other Toyota Not willing to work, any question you ask is a burden to their hard working day. Prices are more than double any other Toyota More
Arlington Toyota delivers dependable auto service and a clean, comfortable waiting area while your vehicle is being services. Representatives are courteous and professional. clean, comfortable waiting area while your vehicle is being services. Representatives are courteous and professional. More
Had to spend two trips up to the dealership for a tire that was leaking air 4 hours wait to find a nail in the tire. that was leaking air 4 hours wait to find a nail in the tire. More