Arlington Toyota - Service Center

My last service experience was awesome. I have never had a problem with the service. I am now on my 4th Toyota; all from Arlington Toyota. a problem with the service. I am now on my 4th Toyota; all from Arlington Toyota. More

Did recall but brought car night before for 7a appt. Supposed to take 3-4 hours, adviser said plan on 1/2p. After 2, texted and reply was they were finally working on it. Wasn't finished till aft 4. Supposed to take 3-4 hours, adviser said plan on 1/2p. After 2, texted and reply was they were finally working on it. Wasn't finished till aft 4. Then took 15+ to retrieve car because they had mislabeled keys and couldn't find it. More

Slow for just an oil change and tire rotation. My truck was ran through a mud hole and brought back with mud on the tires and fenders. Why??. was ran through a mud hole and brought back with mud on the tires and fenders. Why??. More

Honest, professional top notch service. I’ve trusted my 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. More

Great service from advisor Chauncey. He was professional and courteous and made sure all my concerns were addressed. He provided a loaner for my convenience. Arlington Toyota Service is top notch! and courteous and made sure all my concerns were addressed. He provided a loaner for my convenience. Arlington Toyota Service is top notch! More

I have been a customer of Arlington Toyota for 15 years or more & have always had my services/repairs done at Arlington Toyota. Mike Sandelin has been my service rep and I will only take my vehicle in for or more & have always had my services/repairs done at Arlington Toyota. Mike Sandelin has been my service rep and I will only take my vehicle in for service if he will be working on the day I want/do my service. I trust what he tells me about my van's condition and what it needs most urgently at that time and what items, if any, can wait for my next visit. He always lets me know what is needed and the cost before they actually start the work unless it is just the normal/routine oil change and checking everything. More

My daughter scheduled an appointment in advanced; waited almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nis almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nissan Versa and an oil change. The service agent had a total disregard for her time and did not express remorse or empathy after letting her know that he was incompetent and could not assist her. I find that to be totally unacceptable. She had to be inconvenience by returning the next day. The good news is that it was eventually repaired and she was not charged. Also we typically do not have these issues with Arlington Toyota. More

I'm high risk for covid, I wish you had more safety precautions in place.I arrived at my appointed time and it took 30 minutes to get checked in you should have a better drop off system. Mike Sandelin precautions in place.I arrived at my appointed time and it took 30 minutes to get checked in you should have a better drop off system. Mike Sandelin is my service Rep. not listed below More

Appreciate the ride home and back. I think your twenty five word minimum is pretty off the wall and makes me just want to a at write something meaningless like this sentence. five word minimum is pretty off the wall and makes me just want to a at write something meaningless like this sentence. More

Love my new tinted windows. Love the service and great customer service. My new car looks great. Ed was so nice and helpful. Great place customer service. My new car looks great. Ed was so nice and helpful. Great place More