Arlington Toyota - Service Center

They were able to get my car in for service with some extra service needed and I had my car out in the same day. Courtesy has always been shown by the staff. Thanks. extra service needed and I had my car out in the same day. Courtesy has always been shown by the staff. Thanks. More

This was my first time bringing my Camry in for service and it was a very pleasant experience. I was greeted by a very friendly member of the service team and was quickly introduced to my service rep Mike and it was a very pleasant experience. I was greeted by a very friendly member of the service team and was quickly introduced to my service rep Mike Sandelin who explained to me what they were going to check on my car. I did not have to wait long before i was heading back home. Mike was very efficient and courteous from beginning to end. More

We have bought and serviced all of our Toyotas at Arlington Toyota the entire 30 years we have lived here. The sales and service departments are excellent. The is the first Toyota I,ve ever had in Arlington Toyota the entire 30 years we have lived here. The sales and service departments are excellent. The is the first Toyota I,ve ever had in my name alone; all the others have been in husband's and my name. And even though he doesn't drive anymore, some car service people continue to talk to him, not to me. Not at Arlington Toyota. More

Car was nos cleaned after service. Car was returned dirty. Sercice included car detail service. Service manager helped me through the process. Good communication from his side. dirty. Sercice included car detail service. Service manager helped me through the process. Good communication from his side. More

They improved a lot the service specially because there are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty becau are more women’s working and I think they are more sensitive not feisty, I had problems in the past were an employee start looking at me feisty because I argued with another but not to fight just because I was complaining, but the worst is that the supervisor came and without asking me what happened he defended his employee without investigating what happened even when another customer told him what happened. I never received an apology from them More

MIKE SANDELIN IS YOUR BEST SERVICE ADVISOR.'HE KNOWS HOW MIKE SANDELIN IS YOUR BEST SERVICE ADVISOR.' HE KNOWS HOW TO TAKE CARE OF MY 2003 4RUNNER AND MAKE IT LOOK LIKE NEW AND RUN LIKE NEW. I AM GIVIN MIKE SANDELIN IS YOUR BEST SERVICE ADVISOR.' HE KNOWS HOW TO TAKE CARE OF MY 2003 4RUNNER AND MAKE IT LOOK LIKE NEW AND RUN LIKE NEW. I AM GIVING MIKE SANDELIN A HIGH SCORE OF PERFECT 10 FOR EXCELLENT CUSTOMER SERVICE More

Everyone at Arlington Toyota was fantastic. I showed up just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. just before closing on a Monday and had my vehicle back repaired the following afternoon. I did not call to make an appointment. More

Service appointment was completed comfortably and quickly. Rande is a real pro. Outdoor tables and chairs made social distancing possible and safe. My 2013 RAV 4 has never been serviced anywhere else quickly. Rande is a real pro. Outdoor tables and chairs made social distancing possible and safe. My 2013 RAV 4 has never been serviced anywhere else. More

The place is always clean, people are very nice and welcoming. Chauncey Andrews is the man to see, he doesn't try to make you do service in your car that you don't need. welcoming. Chauncey Andrews is the man to see, he doesn't try to make you do service in your car that you don't need. More

Chauncey explained to me after examining my tires (reason for visit) that I was in dire need of new brakes. This saved me a return visit. With new tires and brakes, I’m cruising again and feeling safer for for visit) that I was in dire need of new brakes. This saved me a return visit. With new tires and brakes, I’m cruising again and feeling safer for having the service. Outstanding job! More